Compare Chartbeat, Piwik PRO, Google Tag Manager, and Heap

Pricing

 
Free
$0
per month
 
Enterprise
Custom
 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Free Trial
Chartbeat
Free Trial Unavailable
Piwik PRO
Free Trial
Google Tag Manager
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.7
8.7
9.2
8.3
Ease of Use
Ease of Use
9.2
8.1
7.7
8.0
Ease of Setup
Ease of Setup
8.8
8.0
7.8
9.0
Ease of Admin
Ease of Admin
8.5
8.3
8.2
8.3
Quality of Support
Quality of Support
8.8
7.6
6.7
8.3
Ease of Doing Business With
Ease of Doing Business With
9.0
8.5
8.0
8.4
Product Direction (% positive)
Product Direction (% positive)
7.9
8.3
8.7
8.8
Meets Requirements
Chartbeat
8.7
Piwik PRO
8.7
Google Tag Manager
9.2
Heap
8.3
Ease of Use
Chartbeat
9.2
Piwik PRO
8.1
Google Tag Manager
7.7
Heap
8.0
Ease of Setup
Chartbeat
8.8
Piwik PRO
8.0
Google Tag Manager
7.8
Heap
9.0
Ease of Admin
Chartbeat
8.5
Piwik PRO
8.3
Google Tag Manager
8.2
Heap
8.3
Quality of Support
Chartbeat
8.8
Piwik PRO
7.6
Google Tag Manager
6.7
Heap
8.3
Ease of Doing Business With
Chartbeat
9.0
Piwik PRO
8.5
Google Tag Manager
8.0
Heap
8.4
Product Direction (% positive)
Chartbeat
7.9
Piwik PRO
8.3
Google Tag Manager
8.7
Heap
8.8

Features

Metrics
Sessions - Digital Analytics
Chartbeat
9.0
Piwik PRO
8.8
Google Tag Manager
8.8
Heap
8.6
Engagement
Chartbeat
8.8
Piwik PRO
8.8
Google Tag Manager
8.8
Heap
8.1
Entry and Exit Pages
Chartbeat
7.4
Piwik PRO
8.5
Google Tag Manager
8.6
Heap
7.9
Standard Event Tracking
Chartbeat
8.0
Piwik PRO
8.8
Google Tag Manager
9.0
Heap
9.1
Custom Event Tracking
Chartbeat
8.1
Piwik PRO
8.6
Google Tag Manager
8.9
Heap
8.6
Retention
Chartbeat
8.5
Piwik PRO
8.9
Google Tag Manager
8.3
Heap
7.7
Return
Chartbeat
8.3
Piwik PRO
8.5
Google Tag Manager
8.2
Heap
7.8
Conversions
Chartbeat
8.3
Piwik PRO
8.8
Google Tag Manager
9.1
Heap
8.2
Funnels
Chartbeat
8.1
Piwik PRO
8.2
Google Tag Manager
8.5
Heap
8.5
Reporting
Real-Time Reporting
Chartbeat
9.7
Piwik PRO
8.1
Google Tag Manager
9.5
Heap
8.5
Trending
Chartbeat
9.2
Piwik PRO
8.3
Google Tag Manager
8.4
Heap
7.5
Retroactive Reporting
Chartbeat
7.1
Piwik PRO
8.4
Google Tag Manager
7.8
Heap
8.8
Segmentation
Chartbeat
7.4
Piwik PRO
8.4
Google Tag Manager
8.8
Heap
7.9
Mobile Reporting
Chartbeat
7.7
Piwik PRO
8.1
Google Tag Manager
8.8
Heap
8.0
Unification Across Devices
Chartbeat
8.1
Piwik PRO
7.6
Google Tag Manager
8.6
Heap
8.3
Custom Reports and Dashboards
Chartbeat
6.9
Piwik PRO
9.0
Google Tag Manager
8.3
Heap
7.8
Other
User Data
Chartbeat
7.4
Piwik PRO
8.7
Google Tag Manager
8.4
Heap
8.1
Site Search Reporting
Chartbeat
7.4
Piwik PRO
8.7
Google Tag Manager
8.5
Heap
7.3
Load Time Monitoring
Chartbeat
7.8
Piwik PRO
7.9
Google Tag Manager
8.2
Heap
7.5
Campaign Tracking
Chartbeat
6.5
Piwik PRO
8.5
Google Tag Manager
9.0
Heap
8.0
E-Commerce
Chartbeat
5.0
Piwik PRO
8.6
Google Tag Manager
8.7
Heap
7.5
Promotional Messages
Chartbeat
5.8
Piwik PRO
8.2
Google Tag Manager
8.0
Heap
Not enough data available
Administration Alerts
Chartbeat
7.4
Piwik PRO
8.6
Google Tag Manager
8.1
Heap
Not enough data available
Administration
Performance and Reliability
Chartbeat
8.6
Piwik PRO
8.2
Google Tag Manager
9.0
Heap
8.1
User, Role, and Access Management
Chartbeat
6.9
Piwik PRO
8.8
Google Tag Manager
9.0
Heap
8.1
API / Integrations
Chartbeat
7.1
Piwik PRO
8.0
Google Tag Manager
8.7
Heap
8.0
QA Testing
Chartbeat
6.9
Piwik PRO
7.7
Google Tag Manager
8.6
Heap
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.7%
45.5%
51.7%
56.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
47.8%
27.3%
34.8%
34.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
30.4%
27.3%
13.5%
8.7%
Chartbeat
Small-Business
21.7%
Mid-Market
47.8%
Enterprise
30.4%
Piwik PRO
Small-Business
45.5%
Mid-Market
27.3%
Enterprise
27.3%
Google Tag Manager
Small-Business
51.7%
Mid-Market
34.8%
Enterprise
13.5%
Heap
Small-Business
56.5%
Mid-Market
34.8%
Enterprise
8.7%

Reviewers' Industry

 
Publishing
16.0%
Information Technology and Services
13.0%
Marketing and Advertising
38.0%
Internet
24.5%
 
Newspapers
12.0%
Staffing and Recruiting
8.7%
Internet
9.8%
Computer Software
14.4%
 
Media Production
12.0%
Marketing and Advertising
8.7%
Computer Software
7.4%
Information Technology and Services
13.7%
 
Sports
8.0%
Education Management
8.7%
Information Technology and Services
7.1%
Marketing and Advertising
12.9%
 
Online Media
8.0%
Computer Software
8.7%
Retail
2.4%
Insurance
2.2%
 
Other
44.0%
Other
52.2%
Other
35.4%
Other
32.4%
Chartbeat
Publishing
16.0%
Newspapers
12.0%
Media Production
12.0%
Sports
8.0%
Online Media
8.0%
Other
44.0%
Piwik PRO
Information Technology and Services
13.0%
Staffing and Recruiting
8.7%
Marketing and Advertising
8.7%
Education Management
8.7%
Computer Software
8.7%
Other
52.2%
Google Tag Manager
Marketing and Advertising
38.0%
Internet
9.8%
Computer Software
7.4%
Information Technology and Services
7.1%
Retail
2.4%
Other
35.4%
Heap
Internet
24.5%
Computer Software
14.4%
Information Technology and Services
13.7%
Marketing and Advertising
12.9%
Insurance
2.2%
Other
32.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Stephen H.
Executive Sponsor in Hospital & Health Care

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the...

Duraid S.
User in Information Technology and Services

I love the simplicity and the speed. I rarely add scripts directly into my site's code, I just use Google Tag Manager since it makes it so easy to manage and edit everything in one, central dashboard.

G2 Crowd User in Internet

Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

G2 Crowd User in Marketing and Advertising

It’s hard to implement other companies pixels into their tags. Example : sizmek

G2 Crowd User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

 
Chartbeat
Most Helpful Favorable Review
Adam C.
User in Internet

Chartbeat is basically Google Analytics "Real-Time" on steroids with a really nice UI. I like that it allows you to get a really good picture of what's going on with your site in real time. Also, their customer service is killer and they get back to...

Most Helpful Critical Review
G2 Crowd User in Public Relations and Communications

There were times when it stalled and didn't update as quickly as it should have, but support was great about helping us fix that.

Piwik PRO
Most Helpful Favorable Review
Stephen H.
Executive Sponsor in Hospital & Health Care

I am loathe to always use google analytics. My desire is to understand my website vistiors or customers not just hand over these statistics straight to an outside party. Google analytics works very well for a "free" offering, but if you can use the...

Google Tag Manager
Most Helpful Favorable Review
Duraid S.
User in Information Technology and Services

I love the simplicity and the speed. I rarely add scripts directly into my site's code, I just use Google Tag Manager since it makes it so easy to manage and edit everything in one, central dashboard.

Most Helpful Critical Review
G2 Crowd User in Marketing and Advertising

It’s hard to implement other companies pixels into their tags. Example : sizmek

Heap
Most Helpful Favorable Review
G2 Crowd User in Internet

Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on...

Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

This is especially true in the funnels report, which I use every day. If you are looking to filter the data by identity, say for new customers, there is no way to export a report of all users who fall into that bucket. Heap will show the first 70 or so rows...

Screenshots

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Chartbeat
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Google Tag Manager
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