Help the communities most affected by the California wildfires in only a few minutes. We'll donate $10 for every review you submit.

Compare CiviCRM vs Salesforce CRM

See this

comparison of CiviCRM vs. Salesforce CRM
based on data from user reviews. CiviCRM rates 4.2/5 stars with 30 reviews. Salesforce CRM rates 4.2/5 stars with 6,910 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
CiviCRM
Salesforce CRM
Optimized for quick response
Add Product
CiviCRM
CiviCRM
4.2
Based on 30 reviews
Salesforce CRM
Salesforce CRM
4.2
Based on 6,910 reviews
Optimized for quick response
 
Open Source
Open Source License
Salesforce Essentials
$25 /user/month*
 
Lightning Professional
$75 /user/month*
 
Lightning Enterprise
$150 /user/month*
 
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
 Request More InformationRequest More InformationRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 26 reviews)
8.7
(Based on 6,239 reviews)
Ease of UseSee More
Ease of UseSee More
7.6
(Based on 25 reviews)
8.0
(Based on 6,270 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.4
(Based on 21 reviews)
7.4
(Based on 1,870 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.6
(Based on 20 reviews)
7.8
(Based on 1,896 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 24 reviews)
7.9
(Based on 5,289 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.6
(Based on 20 reviews)
8.1
(Based on 1,843 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 27 reviews)
8.1
(Based on 6,186 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
82.6%
24.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
13.0%
45.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.3%
29.8%
 
Non-Profit Organization Management
24.2%
Computer Software
17.3%
 
Public Relations and Communications
6.1%
Information Technology and Services
11.0%
 
Environmental Services
6.1%
Internet
8.2%
 
International Affairs
6.1%
Marketing and Advertising
6.7%
 
Fund-Raising
6.1%
Financial Services
4.5%
 
Other
51.5%
Other
52.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Kellie B.
User in Fund-Raising

CiviCRM is both comprehensive and flexible. It lets us see the range of activities community members take to support our work from donating, to showing up at an event, to emailing their government representatives. CiviCRM is also an open platform, meaning...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Primary/Secondary Education

The fonts and some of the formatting is not user friendly.

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
Request More InformationRequest More InformationRequest More InformationRequest More Information
Kate from G2 Crowd

Need help?

I can help.