Want to see who topped the 2019 Best Software Awards?

Compare Clicky, Heap, and Kissmetrics

 
Free
$0 FREE
Free
$0 per month
Power
From $850 Per Month
 
Pro
$9.99 per month
Enterprise
Custom
Enterprise
Contact Vendor 1-888-767-5477
 
Pro Plus
$14.99 per month
Growth
From $500 Per Month
 
Pro Platinum
$19.99 per month
 
Custom
Contact Clicky
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 11 reviews)
8.5
(Based on 107 reviews)
8.0
(Based on 142 reviews)
Ease of UseSee More
Ease of UseSee More
9.2
(Based on 11 reviews)
8.2
(Based on 107 reviews)
7.8
(Based on 142 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 7 reviews)
9.1
(Based on 47 reviews)
7.0
(Based on 60 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.4
(Based on 7 reviews)
8.5
(Based on 47 reviews)
8.1
(Based on 65 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.3
(Based on 9 reviews)
8.5
(Based on 91 reviews)
8.5
(Based on 123 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
8.5
(Based on 39 reviews)
8.5
(Based on 66 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
8.9
(Based on 107 reviews)
8.2
(Based on 142 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
57.0%
54.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
34.2%
35.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
8.8%
9.2%
 
Marketing and Advertising
25.0%
Internet
24.6%
Computer Software
23.8%
 
Internet
16.7%
Information Technology and Services
13.8%
Internet
21.5%
 
Design
16.7%
Computer Software
13.8%
Marketing and Advertising
11.6%
 
Writing and Editing
8.3%
Marketing and Advertising
13.0%
Information Technology and Services
5.5%
 
Wholesale
8.3%
Insurance
2.2%
Retail
3.3%
 
Other
25.0%
Other
32.6%
Other
34.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

G2 Crowd User in Internet

Heap provides great user-level analytics, the data loads very fast, it gives the ability to send custom events via API and they offer quick and helpful customer support.

Justin N.
User in Marketing and Advertising

KISSMetrics offers flexibility, power, and a robust feature set. You can track almost anything your heart desires and go way beyond simple page views to track form completions, behaviour across multiple devices, customer value over time, and way more....

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

G2 Crowd User in Computer Software

It still feels a little slow and clunky even after the redesign although that did help.

Darren S.
Administrator in Internet

Our dev team invested dozens of hours integrating KissMetrics calls into everything we needed to track. It required a lot of testing and back and forth with their support. When we finally had everything being tracked, we needed to set up our dashboard and...

 
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Kate from G2 Crowd

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