![]() Clicky 4.3 Based on 12 reviews | Heap 4.3 Based on 114 reviews | Mixpanel 4.2 Based on 215 reviews | Google Analytics 4.5 Based on 3,445 reviews |
Free $0 FREE | Free $0 per month | ‐ | ‐ | |
Pro $9.99 per month | Enterprise Custom | ‐ | ‐ | |
Pro Plus $14.99 per month | ‐ | ‐ | ‐ | |
Pro Platinum $19.99 per month | ‐ | ‐ | ‐ | |
Custom Contact Clicky | ‐ | ‐ | ‐ | |
Free Trial | Free Trial | Free Trial | Free Trial |
Meets Requirements | 8.9 (Based on 11 reviews) | 8.5 (Based on 107 reviews) | 8.4 (Based on 190 reviews) | 9.1 (Based on 3,190 reviews) |
Ease of Use | 9.2 (Based on 11 reviews) | 8.2 (Based on 107 reviews) | 7.9 (Based on 190 reviews) | 7.8 (Based on 3,204 reviews) |
Ease of Setup | 9.6 (Based on 7 reviews) | 9.1 (Based on 47 reviews) | 7.4 (Based on 81 reviews) | 8.0 (Based on 1,609 reviews) |
Ease of Admin | 9.4 (Based on 7 reviews) | 8.5 (Based on 47 reviews) | 7.8 (Based on 82 reviews) | 8.3 (Based on 1,610 reviews) |
Quality of Support | 8.3 (Based on 9 reviews) | 8.5 (Based on 91 reviews) | 8.1 (Based on 146 reviews) | 7.5 (Based on 2,545 reviews) |
Ease of Doing Business With | 8.9 (Based on 7 reviews) | 8.5 (Based on 39 reviews) | 8.4 (Based on 70 reviews) | 8.3 (Based on 1,444 reviews) |
Product Direction (% positive) | 7.1 (Based on 11 reviews) | 8.9 (Based on 107 reviews) | 7.1 (Based on 185 reviews) | 8.6 (Based on 3,176 reviews) |
Small-Business (50 or fewer emp.) | 83.3% | 57.0% | 63.8% | 60.8% |
Mid-Market (51-1000 emp.) | 8.3% | 34.2% | 31.5% | 27.2% |
Enterprise (> 1000 emp.) | 8.3% | 8.8% | 4.7% | 12.0% |
Marketing and Advertising 25.0% | Internet 24.6% | Computer Software 25.9% | Marketing and Advertising 22.3% | |
Internet 16.7% | Information Technology and Services 13.8% | Internet 18.2% | Computer Software 6.9% | |
Design 16.7% | Computer Software 13.8% | Information Technology and Services 14.5% | Information Technology and Services 6.8% | |
Writing and Editing 8.3% | Marketing and Advertising 13.0% | Marketing and Advertising 7.1% | Internet 6.4% | |
Wholesale 8.3% | Insurance 2.2% | Financial Services 7.1% | Higher Education 3.1% | |
Other 25.0% | Other 32.6% | Other 27.3% | Other 54.5% |
Most Helpful Favorable Review | Sharon H. User in Writing and Editing I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy... | Noah H. Administrator in Computer Software Heap enables one to easily track how customers use one's applications on both the web and mobile. This data is crucial to informing product development and further enhancements. With its ability to easily define user events, one can easily detect how one... | Erich R. Administrator in Internet We've used Mixpanel a number of times to implement site analytics. It's incredibly easy to setup and get running. A great way to breakdown your analytics data from your site. Great dashboards, great reporting, and it's relatively cost efficient. | Kristin H. Administrator in Higher Education Google Analytics is the gold standard for free web analytics. As clean as it is comprehensive, this tool allows you to track, organize, and report information relatively easily. |
Most Helpful Critical Review | David E. Administrator in Internet I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good. | G2 Crowd User in Computer Software It still feels a little slow and clunky even after the redesign although that did help. | Dominic B. User in Information Technology and Services MixPanel separates event tracking and people tracking. This makes reporting difficult at times. Also, there is no "clean and easy" dashboard look as KISS Metrics offers. | Jill A. Administrator in Internet It doesn't play so well with other systems, and is not the most reliable when it comes to reporting accuracy. The info you can gather from google analytics is relatively simplistic and still requires a lot of manual processes to get the big picture. |