Compare Clicky, Heap, and Optimizely

Pricing

 
Free
$0
FREE
Free
$0
per month
Enterprise
Contact Vendor
 
Pro
$9.99
per month
Enterprise
Custom
 
Pro Plus
$14.99
per month
 
Pro Platinum
$19.99
per month
 
Custom
Contact Clicky
 
Free Trial Unavailable
Free Trial
Free Trial Unavailable
Clicky
Free
$0FREE
Pro
$9.99per month
Pro Plus
$14.99per month
Pro Platinum
$19.99per month
Custom
Contact Clicky
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial
Optimizely
Enterprise
Contact Vendor
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.8
8.3
8.6
Ease of Use
Ease of Use
9.1
8.0
8.5
Ease of Setup
Ease of Setup
9.5
9.0
8.7
Ease of Admin
Ease of Admin
9.3
8.3
8.4
Quality of Support
Quality of Support
8.1
8.4
8.0
Ease of Doing Business With
Ease of Doing Business With
8.8
8.4
8.1
Product Direction (% positive)
Product Direction (% positive)
6.8
8.8
7.6
Meets Requirements
Clicky
8.8
Heap
8.3
Optimizely
8.6
Ease of Use
Clicky
9.1
Heap
8.0
Optimizely
8.5
Ease of Setup
Clicky
9.5
Heap
9.0
Optimizely
8.7
Ease of Admin
Clicky
9.3
Heap
8.3
Optimizely
8.4
Quality of Support
Clicky
8.1
Heap
8.4
Optimizely
8.0
Ease of Doing Business With
Clicky
8.8
Heap
8.4
Optimizely
8.1
Product Direction (% positive)
Clicky
6.8
Heap
8.8
Optimizely
7.6

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
57.0%
18.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
34.2%
55.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
8.8%
25.8%
Clicky
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%
Heap
Small-Business
57.0%
Mid-Market
34.2%
Enterprise
8.8%
Optimizely
Small-Business
18.6%
Mid-Market
55.7%
Enterprise
25.8%

Reviewers' Industry

 
Marketing and Advertising
25.0%
Internet
24.6%
Internet
18.1%
 
Internet
16.7%
Information Technology and Services
13.8%
Marketing and Advertising
14.7%
 
Design
16.7%
Computer Software
13.8%
Computer Software
13.8%
 
Writing and Editing
8.3%
Marketing and Advertising
13.0%
Information Technology and Services
6.9%
 
Wholesale
8.3%
Insurance
2.2%
Financial Services
5.2%
 
Other
25.0%
Other
32.6%
Other
41.4%
Clicky
Marketing and Advertising
25.0%
Internet
16.7%
Design
16.7%
Writing and Editing
8.3%
Wholesale
8.3%
Other
25.0%
Heap
Internet
24.6%
Information Technology and Services
13.8%
Computer Software
13.8%
Marketing and Advertising
13.0%
Insurance
2.2%
Other
32.6%
Optimizely
Internet
18.1%
Marketing and Advertising
14.7%
Computer Software
13.8%
Information Technology and Services
6.9%
Financial Services
5.2%
Other
41.4%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

G2 Crowd User in Internet

Heap provides great user-level analytics, the data loads very fast, it gives the ability to send custom events via API and they offer quick and helpful customer support.

Wissam Y.
User in Marketing and Advertising

I liked Optimizely's user friendliness and the ability to drag and drop and edit A/B pages in real time. The fact that all you need adding a small meta script to the page and do the rest from the system itself is a big step to make this product what it is....

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

Vladimir B.
Administrator in Marketing and Advertising

I've used Optimizely for a year and I'm very disappointed. They have a catch in contract where you need to send a written cancellation request 1 month in advance or else your $2,000 per month contract is automatically renewed for a year! Now we can't...

 
Clicky
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Heap
Most Helpful Favorable Review
G2 Crowd User in Internet

Heap provides great user-level analytics, the data loads very fast, it gives the ability to send custom events via API and they offer quick and helpful customer support.

Most Helpful Critical Review
Gitai B.
User in Computer Software

The ability to analyze is ridiculously bad. I've been doing web analytics for four years now, and I'm pretty good at it. I find that usually the third level of drill down is where you start getting an answer to your question, and Heap just doesn't allow...

Optimizely
Most Helpful Favorable Review
Wissam Y.
User in Marketing and Advertising

I liked Optimizely's user friendliness and the ability to drag and drop and edit A/B pages in real time. The fact that all you need adding a small meta script to the page and do the rest from the system itself is a big step to make this product what it is....

Most Helpful Critical Review
Vladimir B.
Administrator in Marketing and Advertising

I've used Optimizely for a year and I'm very disappointed. They have a catch in contract where you need to send a written cancellation request 1 month in advance or else your $2,000 per month contract is automatically renewed for a year! Now we can't...

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