Want to see who topped the 2019 Best Software Awards?

Compare Clicky, Heap, and Pendo

 
Free
$0 FREE
Free
$0 per month
 
Pro
$9.99 per month
Enterprise
Custom
 
Pro Plus
$14.99 per month
 
Pro Platinum
$19.99 per month
 
Custom
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Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 11 reviews)
8.5
(Based on 107 reviews)
8.8
(Based on 83 reviews)
Ease of UseSee More
Ease of UseSee More
9.2
(Based on 11 reviews)
8.2
(Based on 107 reviews)
8.4
(Based on 83 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 7 reviews)
9.1
(Based on 47 reviews)
8.6
(Based on 48 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.4
(Based on 7 reviews)
8.5
(Based on 47 reviews)
8.8
(Based on 54 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.3
(Based on 9 reviews)
8.5
(Based on 91 reviews)
9.2
(Based on 75 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
8.5
(Based on 39 reviews)
9.6
(Based on 50 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
8.9
(Based on 107 reviews)
9.6
(Based on 82 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
57.0%
16.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
34.2%
74.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
8.8%
9.4%
 
Marketing and Advertising
25.0%
Internet
24.6%
Computer Software
59.5%
 
Internet
16.7%
Information Technology and Services
13.8%
Information Technology and Services
11.5%
 
Design
16.7%
Computer Software
13.8%
Internet
7.6%
 
Writing and Editing
8.3%
Marketing and Advertising
13.0%
Marketing and Advertising
5.3%
 
Wholesale
8.3%
Insurance
2.2%
Education Management
5.3%
 
Other
25.0%
Other
32.6%
Other
10.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

G2 Crowd User in Internet

Heap provides great user-level analytics, the data loads very fast, it gives the ability to send custom events via API and they offer quick and helpful customer support.

G2 Crowd User

Segmenting my users makes it easier to give users a more personalized experience with the platform. I love that I can customize the guide's look and feel in a user-friendly platform that offers a great preview of what I'm working on. I also appreciate the...

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

G2 Crowd User in Computer Software

It still feels a little slow and clunky even after the redesign although that did help.

G2 Crowd User in Computer Software

I've been using the tool actively for over two years now and in that time they've added an impressive amount of new functionality. Being so familiar with the product, I'm acutely aware of all its shortcomings of which there are many. Namely, a truly...

 
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Build products customers love with Pendo's integrated platform. Without any coding Pendo helps product managers identify trends, gather feedback, and guide users every day.

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