Compare Clicky vs IBM Watson Customer Experience Analytics

See this comparison of Clicky vs. IBM Watson Customer Experience Analytics based on data from user reviews. Clicky rates 4.3/5 stars with 11 reviews. IBM Watson Customer Experience Analytics rates 4.3/5 stars with 7 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Free
$0 FREE
 
Pro
$9.99 per month
 
Pro Plus
$14.99 per month
 
Pro Platinum
$19.99 per month
 
Custom
Contact Clicky
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.1
(Based on 10 reviews)
7.6
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 10 reviews)
8.5
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 7 reviews)
8.2
(Based on 5 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.4
(Based on 7 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 8 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 10 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
81.8%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
9.1%
28.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.1%
71.4%
 
Design
18.2%
Banking
25.0%
 
Marketing and Advertising
18.2%
Marketing and Advertising
25.0%
 
Internet
18.2%
Consumer Goods
12.5%
 
Electrical/Electronic Manufacturing
9.1%
Food & Beverages
12.5%
 
Writing and Editing
9.1%
Insurance
12.5%
 
Other
27.3%
Other
12.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

G2 Crowd User

Insight without prejudice can be difficult to achieve. Reliability of information is key and Watson CEA has become an invaluable source of easy customer feedback.

Most Helpful Critical Review
Most Helpful Critical Review
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David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Dave H.
Executive Sponsor

nothing, i am very happy with this product

 
 No screenshots provided.
 No videos provided.

Go from question to decision to action in minutes with Watson Customer Experience Analytics. Customers interact with your brand across channels and over time, which means you’re probably using multiple solutions to connect with them. When you can only see a part of the picture, you risk creating disjointed, unpleasant experiences. Watch this video to see how IBM Customer Experience Analytics makes it possible to visualize—and continually improve—the entire customer journey.

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Kate from G2 Crowd

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