Compare Clicky, IBM Watson Customer Experience Analytics, and Matomo (Formerly Piwik)
 Clicky 4.3 Based on 12 reviews |  IBM Watson Customer Experience Analytics 4.2 Based on 15 reviews Optimized for quick response |  Matomo (Formerly Piwik) 3.9 Based on 43 reviews |
Pricing
Free $0 FREE | ‐ | Cloud Essential 9USD / month Free trial available on Matomo.org website. | |
Pro $9.99 per month | ‐ | Cloud Business 29USD / month Free trial available on Matomo.org website. | |
Pro Plus $14.99 per month | ‐ | Cloud Enterprise Contact us Free trial available on Matomo.org website. | |
Pro Platinum $19.99 per month | ‐ | On-Premise FREE download | |
Custom Contact Clicky | ‐ | ‐ | |
Free Trial | Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.9 (Based on 11 reviews) | 7.8 (Based on 11 reviews) | 8.4 (Based on 41 reviews) |
| Ease of Use | 9.2 (Based on 11 reviews) | 7.5 (Based on 11 reviews) | 7.8 (Based on 41 reviews) |
| Ease of Setup | 9.6 (Based on 7 reviews) | 8.0 (Based on 9 reviews) | 7.6 (Based on 31 reviews) |
| Ease of Admin | 9.4 (Based on 7 reviews) | 8.1 (Based on 8 reviews) | 7.5 (Based on 29 reviews) |
| Quality of Support | 8.3 (Based on 9 reviews) | 7.9 (Based on 8 reviews) | 7.3 (Based on 24 reviews) |
| Ease of Doing Business With | 8.9 (Based on 7 reviews) | 8.3 (Based on 9 reviews) | 8.4 (Based on 21 reviews) |
| Product Direction (% positive) | 7.1 (Based on 11 reviews) | 9.0 (Based on 11 reviews) | 8.0 (Based on 42 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 83.3% | 13.3% | 48.7% |
Mid-Market (51-1000 emp.) | 8.3% | 26.7% | 35.9% |
Enterprise (> 1000 emp.) | 8.3% | 60.0% | 15.4% |
Reviewers' Industry
Marketing and Advertising 25.0% | Food & Beverages 15.0% | Marketing and Advertising 25.0% | |
Internet 16.7% | Banking 15.0% | Internet 13.5% | |
Design 16.7% | Staffing and Recruiting 10.0% | Information Technology and Services 13.5% | |
Writing and Editing 8.3% | Retail 10.0% | Computer Software 7.7% | |
Wholesale 8.3% | Marketing and Advertising 10.0% | Retail 5.8% | |
Other 25.0% | Other 40.0% | Other 34.6% |
Reviews
| Most Helpful Favorable Review | Sharon H. User in Writing and Editing I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy... | Kenneth L. User in Retail The fact it learned as it grows, year after year | Brad J. Consultant in Computer Software Piwik is a great alternative to Google Analytics if you need something to run on your own servers. It also helps to analyze traffic more closely by turning on features to track ip addresses. This allows for closer analysis of activity on your website. I... |
| Most Helpful Critical Review | David E. Administrator in Internet I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good. | G2 Crowd User in Staffing and Recruiting Nothing I like the product very much and highly recommend | G2 Crowd User in Information Technology and Services The tool could not integrate with other applications and the data did not seem as accurate other tools, e.g. WebTrends, Adobe |
