Compare Clicky, IBM Watson Customer Experience Analytics, and Matomo (Formerly Piwik)

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Clicky
IBM Watson Customer Experience Analytics
Optimized for quick response
Matomo (Formerly Piwik)
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Clicky
Clicky
4.3
Based on 12 reviews
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IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 15 reviews
Optimized for quick response
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Matomo (Formerly Piwik)
Matomo (Formerly Piwik)
3.9
Based on 43 reviews
 
Free
$0 FREE
Cloud Essential
9USD / month Free trial available on Matomo.org website.
 
Pro
$9.99 per month
Cloud Business
29USD / month Free trial available on Matomo.org website.
 
Pro Plus
$14.99 per month
Cloud Enterprise
Contact us Free trial available on Matomo.org website.
 
Pro Platinum
$19.99 per month
On-Premise
FREE download
 
Custom
Contact Clicky
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.9
(Based on 11 reviews)
7.8
(Based on 11 reviews)
8.4
(Based on 41 reviews)
Ease of UseSee More
Ease of UseSee More
9.2
(Based on 11 reviews)
7.5
(Based on 11 reviews)
7.8
(Based on 41 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.6
(Based on 7 reviews)
8.0
(Based on 9 reviews)
7.6
(Based on 31 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.4
(Based on 7 reviews)
8.1
(Based on 8 reviews)
7.5
(Based on 29 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.3
(Based on 9 reviews)
7.9
(Based on 8 reviews)
7.3
(Based on 24 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.9
(Based on 7 reviews)
8.3
(Based on 9 reviews)
8.4
(Based on 21 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 11 reviews)
9.0
(Based on 11 reviews)
8.0
(Based on 42 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
13.3%
48.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
26.7%
35.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
60.0%
15.4%
 
Marketing and Advertising
25.0%
Food & Beverages
15.0%
Marketing and Advertising
25.0%
 
Internet
16.7%
Banking
15.0%
Internet
13.5%
 
Design
16.7%
Staffing and Recruiting
10.0%
Information Technology and Services
13.5%
 
Writing and Editing
8.3%
Retail
10.0%
Computer Software
7.7%
 
Wholesale
8.3%
Marketing and Advertising
10.0%
Retail
5.8%
 
Other
25.0%
Other
40.0%
Other
34.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Kenneth L.
User in Retail

The fact it learned as it grows, year after year

Brad J.
Consultant in Computer Software

Piwik is a great alternative to Google Analytics if you need something to run on your own servers. It also helps to analyze traffic more closely by turning on features to track ip addresses. This allows for closer analysis of activity on your website. I...

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

G2 Crowd User in Information Technology and Services

The tool could not integrate with other applications and the data did not seem as accurate other tools, e.g. WebTrends, Adobe

 
 No videos provided.

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

No videos provided.
 No downloads provided.No downloads provided.
Request More InformationRequest More InformationAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience AnalyticsAsk Matomo (formerly Piwik) a QuestionContact Matomo (formerly Piwik)
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