Compare Clicky, Indicative, and Heap

Pricing

 
Free
$0
FREE
Free
$0
per month
 
Pro
$9.99
per month
Enterprise
Custom
 
Pro Plus
$14.99
per month
 
Pro Platinum
$19.99
per month
 
Custom
Contact Clicky
 
Free Trial Unavailable
Free Trial
Free Trial
Clicky
Free
$0FREE
Pro
$9.99per month
Pro Plus
$14.99per month
Pro Platinum
$19.99per month
Custom
Contact Clicky
Free Trial Unavailable
Indicative
Free Trial
Heap
Free
$0per month
Enterprise
Custom
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.8
7.9
8.3
Ease of Use
Ease of Use
9.1
8.1
8.0
Ease of Setup
Ease of Setup
9.5
Not enough data available
9.0
Ease of Admin
Ease of Admin
9.3
Not enough data available
8.3
Quality of Support
Quality of Support
8.1
8.7
8.4
Ease of Doing Business With
Ease of Doing Business With
8.8
Not enough data available
8.4
Product Direction (% positive)
Product Direction (% positive)
6.8
7.3
8.8
Meets Requirements
Clicky
8.8
Indicative
7.9
Heap
8.3
Ease of Use
Clicky
9.1
Indicative
8.1
Heap
8.0
Ease of Setup
Clicky
9.5
Indicative
Not enough data available
Heap
9.0
Ease of Admin
Clicky
9.3
Indicative
Not enough data available
Heap
8.3
Quality of Support
Clicky
8.1
Indicative
8.7
Heap
8.4
Ease of Doing Business With
Clicky
8.8
Indicative
Not enough data available
Heap
8.4
Product Direction (% positive)
Clicky
6.8
Indicative
7.3
Heap
8.8

Features

Metrics
Sessions - Digital Analytics
Clicky
9.4
Indicative
Not enough data available
Heap
8.6
Engagement
Clicky
9.4
Indicative
Not enough data available
Heap
8.1
Entry and Exit Pages
Clicky
9.4
Indicative
Not enough data available
Heap
7.9
Standard Event Tracking
Clicky
8.7
Indicative
Not enough data available
Heap
9.1
Custom Event Tracking
Clicky
8.0
Indicative
Not enough data available
Heap
8.6
Retention
Clicky
8.3
Indicative
Not enough data available
Heap
7.7
Return
Clicky
8.3
Indicative
Not enough data available
Heap
7.8
Conversions
Clicky
9.0
Indicative
Not enough data available
Heap
8.1
Funnels
Clicky
7.8
Indicative
Not enough data available
Heap
8.5
Reporting
Real-Time Reporting
Clicky
9.7
Indicative
Not enough data available
Heap
8.5
Trending
Clicky
7.7
Indicative
Not enough data available
Heap
7.5
Retroactive Reporting
Clicky
8.5
Indicative
Not enough data available
Heap
8.7
Segmentation
Clicky
8.6
Indicative
Not enough data available
Heap
7.9
Mobile Reporting
Clicky
8.1
Indicative
Not enough data available
Heap
7.9
Unification Across Devices
Clicky
6.7
Indicative
Not enough data available
Heap
8.4
Custom Reports and Dashboards
Clicky
7.8
Indicative
Not enough data available
Heap
7.8
Other
User Data
Clicky
8.9
Indicative
Not enough data available
Heap
8.1
Site Search Reporting
Clicky
8.5
Indicative
Not enough data available
Heap
6.9
Load Time Monitoring
Clicky
7.7
Indicative
Not enough data available
Heap
7.5
Campaign Tracking
Clicky
8.3
Indicative
Not enough data available
Heap
8.0
E-Commerce
Clicky
7.1
Indicative
Not enough data available
Heap
7.5
Promotional Messages
Clicky
7.3
Indicative
Not enough data available
Heap
Not enough data available
Administration Alerts
Clicky
7.5
Indicative
Not enough data available
Heap
Not enough data available
Administration
Performance and Reliability
Clicky
9.0
Indicative
Not enough data available
Heap
8.1
User, Role, and Access Management
Clicky
8.8
Indicative
Not enough data available
Heap
8.1
API / Integrations
Clicky
8.0
Indicative
Not enough data available
Heap
8.0
QA Testing
Clicky
Not enough data available
Indicative
Not enough data available
Heap
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
83.3%
28.6%
57.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
8.3%
57.1%
34.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
8.3%
14.3%
8.8%
Clicky
Small-Business
83.3%
Mid-Market
8.3%
Enterprise
8.3%
Indicative
Small-Business
28.6%
Mid-Market
57.1%
Enterprise
14.3%
Heap
Small-Business
57.0%
Mid-Market
34.2%
Enterprise
8.8%

Reviewers' Industry

 
Marketing and Advertising
25.0%
Internet
22.2%
Internet
24.6%
 
Internet
16.7%
Computer Software
22.2%
Information Technology and Services
13.8%
 
Design
16.7%
E-Learning
14.8%
Computer Software
13.8%
 
Writing and Editing
8.3%
Telecommunications
7.4%
Marketing and Advertising
13.0%
 
Wholesale
8.3%
Newspapers
7.4%
Insurance
2.2%
 
Other
25.0%
Other
25.9%
Other
32.6%
Clicky
Marketing and Advertising
25.0%
Internet
16.7%
Design
16.7%
Writing and Editing
8.3%
Wholesale
8.3%
Other
25.0%
Indicative
Internet
22.2%
Computer Software
22.2%
E-Learning
14.8%
Telecommunications
7.4%
Newspapers
7.4%
Other
25.9%
Heap
Internet
24.6%
Information Technology and Services
13.8%
Computer Software
13.8%
Marketing and Advertising
13.0%
Insurance
2.2%
Other
32.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

David T.
Administrator in Computer Software

The Segmentation feature is very powerful and allows us to segment our event data in a number of ways, all via a simple drag and drop interface. This allows us to quickly answer any questions that we may have about our data.

G2 Crowd User in Internet

Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on...

Most Helpful Critical Review
Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

G2 Crowd User in Telecommunications

I can't say that I disliked too much here.

David M.
Administrator in Commercial Real Estate

We setup heap, mixpanel, calq, google analytics and sentry to trial various metrics/reporting. They all have similar API/SDK calls but heap ended up being the hardest to integrate by far due to its unnecessarily opinionated JS snippet making it incompatible...

 
Clicky
Most Helpful Favorable Review
Sharon H.
User in Writing and Editing

I use Clicky on many sites to get in-depth, real-time analytics. I particularly like the easy to read charts and the breadth of information that's available. It's so user-friendly that even if you're new to using it, you can get meaningful data. It's easy...

Most Helpful Critical Review
David E.
Administrator in Internet

I do not believe this can compete with the feature rich google analytics platform but then again I gthink it is for a different need. So all in all it is still good.

Indicative
Most Helpful Favorable Review
David T.
Administrator in Computer Software

The Segmentation feature is very powerful and allows us to segment our event data in a number of ways, all via a simple drag and drop interface. This allows us to quickly answer any questions that we may have about our data.

Most Helpful Critical Review
G2 Crowd User in Telecommunications

I can't say that I disliked too much here.

Heap
Most Helpful Favorable Review
G2 Crowd User in Internet

Heap takes a unique approach to web interaction tracking. Unlike many other web analytics tools, Heap collects every action a user takes on each of your site's pages by default. It's up to you to organize the data, but you can define individual actions on...

Most Helpful Critical Review
David M.
Administrator in Commercial Real Estate

We setup heap, mixpanel, calq, google analytics and sentry to trial various metrics/reporting. They all have similar API/SDK calls but heap ended up being the hardest to integrate by far due to its unnecessarily opinionated JS snippet making it incompatible...

Screenshots

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