Compare CloudApp vs Loom

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comparison of CloudApp vs. Loom
based on data from user reviews. CloudApp rates 4.7/5 stars with 469 reviews. Loom rates 4.6/5 stars with 18 reviews. Each product's score is calculated by real-time data from verified user reviews.

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CloudApp
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Loom
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CloudApp
CloudApp
4.7
Based on 469 reviews
Optimized for quick response
Loom
Loom
4.6
Based on 18 reviews
 
Free
$0 per user per month
 
Pro
$9 per user per month
 
Team
$10 per user per month
 
Business
$19 per user per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
9.3
(Based on 435 reviews)
9.2
(Based on 18 reviews)
Ease of UseSee More
Ease of UseSee More
9.4
(Based on 435 reviews)
9.6
(Based on 18 reviews)
Ease of Setup
Ease of Setup
9.5
(Based on 180 reviews)
Not enough data available
Ease of Admin
Ease of Admin
9.4
(Based on 167 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 255 reviews)
9.1
(Based on 12 reviews)
Ease of Doing Business With
Ease of Doing Business With
9.3
(Based on 135 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 429 reviews)
7.7
(Based on 18 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
63.5%
64.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
32.0%
35.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
4.5%
0.0%
 
Internet
22.3%
Computer Software
23.3%
 
Computer Software
18.8%
Marketing and Advertising
13.3%
 
Marketing and Advertising
12.7%
Internet
13.3%
 
Information Technology and Services
10.5%
Research
6.7%
 
Design
3.6%
Market Research
6.7%
 
Other
32.1%
Other
36.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

My favorite feature is being able to get a public link of my upload, sharing the file with customers, and getting analytics on the file. If I produce some sort of content and want to know whether it resonates with my customers, CloudApp allows me to jump in...

Pedro C.
User

The simplicity, its' ease of use and the additional free features like marking a spot on the video, embedding on email...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

I can't figure out how to un-do the auto-pop up feature when I take a screen capture.

G2 Crowd User in Public Relations and Communications

When I made my first, very short video (and my wifi connection was fine), it never loaded. Also, I couldn't get the sound to work (my microphone).

 
 No screenshots provided.
 

Learn how Gainsight Customer Support Manager Steve Davis uses CloudApp to enhance the benefits of customer support software and customer success software. CloudApp's video, GIF, and image capture features simplify B2B customer support software with easy sharing links to speed up communication for any support process.
Learn more at https://www.getcloudapp.com/

No videos provided.
 No downloads provided.
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Kate from G2 Crowd

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