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Compare Commence CRM vs Salesforce CRM

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comparison of Commence CRM vs. Salesforce CRM
based on data from user reviews. Commence CRM rates 4.1/5 stars with 14 reviews. Salesforce CRM rates 4.2/5 stars with 7,008 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Commence CRM
Salesforce CRM
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Commence CRM
Commence CRM
4.1
Based on 14 reviews
Salesforce CRM
Salesforce CRM
4.2
Based on 7,008 reviews
Optimized for quick response
 
Sales CRM
$19-24 / user, per month
Salesforce Essentials
$25 /user/month*
 
Marketing CRM
$35-39 / user, per month
Lightning Professional
$75 /user/month*
 
Customer Service CRM
$50 / user, per month
Lightning Enterprise
$150 /user/month*
 
Project Management CRM
$65 / user, per month
Lightning Unlimited
$300 /user/month*
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
7.9
(Based on 13 reviews)
8.7
(Based on 6,329 reviews)
Ease of UseSee More
Ease of UseSee More
7.6
(Based on 13 reviews)
8.0
(Based on 6,360 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 8 reviews)
7.4
(Based on 1,890 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.6
(Based on 8 reviews)
7.8
(Based on 1,915 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 11 reviews)
7.9
(Based on 5,371 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.1
(Based on 7 reviews)
8.1
(Based on 1,860 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.6
(Based on 13 reviews)
8.1
(Based on 6,276 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
72.7%
24.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.3%
45.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
29.8%
 
Investment Management
20.0%
Computer Software
17.2%
 
Construction
13.3%
Information Technology and Services
10.9%
 
Computer Software
13.3%
Internet
8.2%
 
Wholesale
6.7%
Marketing and Advertising
6.7%
 
Retail
6.7%
Financial Services
4.5%
 
Other
40.0%
Other
52.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Todd S.
User in Computer Software

On the topic of CRM and SFA, the functionality and architecture of Commence has shown me time and time again that not only are there no boundaries when it comes to functionality, but it has also proved to be a platform that can be owned and managed on my...

Benjamin D.
Executive Sponsor in Internet

Salesforce is an incredibly powerful, rich, and functional CRM application. It is a good fit for SMB to large enterprise. It is very easy to administer, but has the power to do very complex workflow and analytics when/if needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Alternative Dispute Resolution

I am nearly the first of Commence customers--30 years or so ago. Their customer service is the opposite of "world class," in my view. I recently had a problem, was told that I had somehow failed to pay for a maintenance agreement last year, and it would...

Matthew W.
Administrator in Computer Software

I can barely being to talk about how bad Salesforce is. I understand they were once the leaders in CRM software (sorry "web application" ) but it's become a bloated mess that reminds me of Yahoo. It's not intuitive, they do not keep up to date with web...

 
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