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Compare ConnectWise Automate vs Kaseya VSA

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comparison of ConnectWise Automate vs. Kaseya VSA
based on data from user reviews. ConnectWise Automate rates 4.0/5 stars with 69 reviews. Kaseya VSA rates 4.0/5 stars with 86 reviews. Each product's score is calculated by real-time data from verified user reviews.

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ConnectWise Automate
Kaseya VSA
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ConnectWise Automate
ConnectWise Automate
4.0
Based on 69 reviews
Kaseya VSA
Kaseya VSA
4.0
Based on 86 reviews
Optimized for quick response
 
Kaseya VSA Pricing
standard
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 69 reviews)
8.3
(Based on 83 reviews)
Ease of UseSee More
Ease of UseSee More
7.0
(Based on 69 reviews)
7.8
(Based on 83 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.3
(Based on 46 reviews)
7.2
(Based on 64 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 45 reviews)
8.0
(Based on 66 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.4
(Based on 64 reviews)
7.1
(Based on 76 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.0
(Based on 46 reviews)
7.8
(Based on 64 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 69 reviews)
7.3
(Based on 81 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
72.5%
37.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.1%
52.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.4%
10.5%
 
Information Technology and Services
71.3%
Information Technology and Services
45.3%
 
Computer & Network Security
5.7%
Computer & Network Security
6.0%
 
Computer Networking
4.6%
Internet
3.4%
 
Construction
3.4%
Hospital & Health Care
3.4%
 
Hospitality
2.3%
Education Management
3.4%
 
Other
12.6%
Other
38.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Stana S.
User in Computer & Network Security

Ability to view information about systems without logging into them. Integration with ConnectWise Auto remediation of some issues. Reports to clients are quick and easy. I have clients ask for asset summaries often and it take about 3 click and I have a...

Bradley G.
Administrator

Kaseya is continually adding features to the VSA. They listen to their customers and respond with value-added features. Our engineers appreciate that their feedback leads to product enhancements.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Documentation is sometimes lacking, and difficult to locate when it comes to very specific issues, and support is terrible. I put in a support request over 2 weeks ago, for what should've been a quick response. When I contact support they say a support...

G2 Crowd User in Food & Beverages

The interface seems a little clunky and could be cleaned up a bit. The monitoring of devices in SNMP could also be a little easier to configure.

 
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