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Compare ConnectWise Automate vs SolarWinds MSP Remote Monitoring & Management

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comparison of ConnectWise Automate vs. SolarWinds MSP Remote Monitoring & Management
based on data from user reviews. ConnectWise Automate rates 4.0/5 stars with 69 reviews. SolarWinds MSP Remote Monitoring & Management rates 4.1/5 stars with 49 reviews. Each product's score is calculated by real-time data from verified user reviews.

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ConnectWise Automate
SolarWinds MSP Remote Monitoring & Management
Optimized for quick response
Add Product
ConnectWise Automate
ConnectWise Automate
4.0
Based on 69 reviews
SolarWinds MSP Remote Monitoring & Management
SolarWinds MSP Remote Monitoring & Management
4.1
Based on 49 reviews
Optimized for quick response
Meets RequirementsSee More
Meets RequirementsSee More
8.4
(Based on 69 reviews)
8.6
(Based on 45 reviews)
Ease of UseSee More
Ease of UseSee More
7.0
(Based on 69 reviews)
8.7
(Based on 45 reviews)
Ease of SetupSee More
Ease of SetupSee More
6.3
(Based on 46 reviews)
8.5
(Based on 40 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.0
(Based on 45 reviews)
8.4
(Based on 40 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.4
(Based on 64 reviews)
7.8
(Based on 44 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.0
(Based on 46 reviews)
8.1
(Based on 41 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.1
(Based on 69 reviews)
7.1
(Based on 44 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
72.5%
79.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.1%
14.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.4%
6.1%
 
Information Technology and Services
71.3%
Information Technology and Services
77.9%
 
Computer & Network Security
5.7%
Computer Networking
5.9%
 
Computer Networking
4.6%
Computer & Network Security
4.4%
 
Construction
3.4%
Staffing and Recruiting
1.5%
 
Hospitality
2.3%
Restaurants
1.5%
 
Other
12.6%
Other
8.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Stana S.
User in Computer & Network Security

Ability to view information about systems without logging into them. Integration with ConnectWise Auto remediation of some issues. Reports to clients are quick and easy. I have clients ask for asset summaries often and it take about 3 click and I have a...

G2 Crowd User in Information Technology and Services

The simplicity of onboarding and standardizing deployed services is great.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Documentation is sometimes lacking, and difficult to locate when it comes to very specific issues, and support is terrible. I put in a support request over 2 weeks ago, for what should've been a quick response. When I contact support they say a support...

Derek S.
Administrator in Information Technology and Services

Lack of built-in features to better automate scripts and tasks. Culture of software does not have community sharing scripts and other helpful items.

 
 No videos provided.

1. Why trial RMM
2. Who is SolarWinds MSP
3. Video Case Study
4. Video Case Study

 No downloads provided.
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