Compare Dialpad, Google Voice, and 8x8

 
Standard
$15 Per user, per month billed annually or $20 billed monthly.
 
Pro
$25 Per user, per month invoiced annually
 
Enterprise
$35 Per user, per month invoiced annually
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 102 reviews)
8.6
(Based on 42 reviews)
8.6
(Based on 44 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 102 reviews)
9.0
(Based on 42 reviews)
8.4
(Based on 44 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 37 reviews)
8.8
(Based on 11 reviews)
7.3
(Based on 23 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 35 reviews)
8.8
(Based on 10 reviews)
7.8
(Based on 24 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 89 reviews)
7.8
(Based on 30 reviews)
8.0
(Based on 42 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 36 reviews)
8.0
(Based on 6 reviews)
8.2
(Based on 24 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 102 reviews)
7.4
(Based on 45 reviews)
7.6
(Based on 43 reviews)
Small Business (50 or fewer emp.)
Small Business
(50 or fewer emp.)
55.1%
37.5%
56.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
41.1%
37.5%
34.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.7%
25.0%
9.1%
 
Information Technology and Services
13.0%
Information Technology and Services
12.0%
Computer Software
13.0%
 
Computer Software
12.2%
Computer Software
12.0%
Internet
6.5%
 
Internet
10.6%
Education Management
10.0%
Religious Institutions
6.5%
 
Real Estate
6.5%
Marketing and Advertising
8.0%
Information Technology and Services
6.5%
 
Non-Profit Organization Management
5.7%
Hospital & Health Care
6.0%
Insurance
6.5%
 
Other
52.0%
Other
52.0%
Other
60.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Marketing and Advertising

The cost and flexibility. Much better solution for our business than hard-wired desk phones.

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Michael S.
User in Insurance

In an insurance agency every phone call means potential money, and so you don't want to miss anything. Although we have a general phone number my agents and myself cannot always be in the office. I created a google voice account to have a phone number to...

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Bill F.
User in Computer Software

The best part about 8x8 is the quality of sound from using the softphone. Constantly can be relied on to have quality calls in a high energy and fast paced sales office.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Research

The fact is isn't tied to zapier or it doesn't tie into the CRM software I use very well.

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Kryz O.
User in Computer Software

No UK numbers. Failed to lauch in Europe. Skype far bigger footprint.

G2 Crowd User in Internet

The call quality is pretty dreadful, despite using many different headsets, plugging my computer in through ethernet and using wifi, nothing helps the complaints that customers make regarding the choppiness, severe delay, and sometimes just not able to hear...

 
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Kate avatar
Kate from G2 Crowd

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