Compare Dialpad, Google Voice, and Aircall

 
Standard
$15 Per user, per month billed annually or $20 billed monthly.
Premium
$30 user/month (billed annually)
 
Pro
$25 Per user, per month invoiced annually
Enterprise
$50 user/month (billed annually)
 
Enterprise
$35 Per user, per month invoiced annually
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 103 reviews)
8.6
(Based on 42 reviews)
8.4
(Based on 110 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 103 reviews)
9.0
(Based on 42 reviews)
9.1
(Based on 110 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 38 reviews)
8.8
(Based on 11 reviews)
9.3
(Based on 53 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 36 reviews)
8.8
(Based on 10 reviews)
9.0
(Based on 53 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 90 reviews)
7.8
(Based on 30 reviews)
8.5
(Based on 103 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 37 reviews)
8.0
(Based on 6 reviews)
8.6
(Based on 51 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.3
(Based on 103 reviews)
7.4
(Based on 45 reviews)
8.6
(Based on 106 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
55.6%
37.5%
76.3%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.7%
37.5%
18.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.7%
25.0%
5.3%
 
Information Technology and Services
12.9%
Information Technology and Services
12.0%
Internet
17.6%
 
Computer Software
12.1%
Computer Software
12.0%
Computer Software
15.5%
 
Internet
10.5%
Education Management
10.0%
Information Technology and Services
12.7%
 
Real Estate
6.5%
Marketing and Advertising
8.0%
Retail
3.5%
 
Non-Profit Organization Management
5.6%
Hospital & Health Care
6.0%
Consumer Services
2.8%
 
Other
52.4%
Other
52.0%
Other
47.9%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Turner S.
User in Financial Services

I like the fact that I can track my progress with analytics, seeing how many calls I have done each day of the week to stay on top of my goals. Also by downloading the app I can accept my office calls on my cell phone which is very convenient!

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Michael S.
User in Insurance

In an insurance agency every phone call means potential money, and so you don't want to miss anything. Although we have a general phone number my agents and myself cannot always be in the office. I created a google voice account to have a phone number to...

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Jake L.
Administrator in Internet

Aircall makes managing and forwarding more than a few phone lines at once easy and intuitive. We appreciate that it's so straightforward to use, and it's extremely easy to create a new line whenever needed.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

May be easier to list but let me try to summarise: audio quality- experiences being choppy, echoed calls, drop offs. Time lag on most calls which was unacceptable and lead to a very unprofessional impression the other end. Telephone number formatting to...

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Ashley L.
User

If you send a group message, any responses will come in individually and not everyone on the message will receive responses. This is best for single messages. Overall, a user could just use a group chat for better functionality. Additionally, not every...

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Matt T.
User in E-Learning

Pretty much everything. The service has never really worked properly and is in my opinion still in Beta. Calls get dropped all the time, even when the WiFi signal is strong. I was promised that the iOS app would ring when I received calls, but despite...

 
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Kate from G2 Crowd

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