Compare Dialpad vs Google Voice

Pricing

Standard
$15 Per user, per month billed annually or $20 billed monthly.
Pro
$25 Per user, per month invoiced annually
Enterprise
$35 Per user, per month invoiced annually
Free Trial
Free Trial
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Ratings

Meets RequirementsSee More
8.5
(Based on 114 reviews)
8.6
(Based on 42 reviews)
Ease of UseSee More
9.1
(Based on 114 reviews)
9.0
(Based on 42 reviews)
Ease of SetupSee More
9.0
(Based on 39 reviews)
8.8
(Based on 11 reviews)
Ease of AdminSee More
9.0
(Based on 38 reviews)
8.8
(Based on 10 reviews)
Quality of SupportSee More
8.4
(Based on 99 reviews)
7.8
(Based on 30 reviews)
Ease of Doing Business WithSee More
9.2
(Based on 38 reviews)
8.0
(Based on 6 reviews)
Product Direction (% positive)See More
8.2
(Based on 112 reviews)
7.4
(Based on 45 reviews)

Reviewers' Company Size

Small-Business (50 or fewer emp.)
53.7%
37.5%
Mid-Market (51-1000 emp.)
43.0%
37.5%
Enterprise (> 1000 emp.)
3.3%
25.0%

Reviewers' Industry

Computer Software
15.0%
Information Technology and Services
12.0%
Information Technology and Services
14.3%
Computer Software
12.0%
Internet
10.2%
Education Management
10.0%
Real Estate
5.4%
Marketing and Advertising
8.0%
Non-Profit Organization Management
4.8%
Hospital & Health Care
6.0%
Other
50.3%
Other
52.0%

Reviews

Most Helpful Favorable Review
G2 Crowd User in Non-Profit Organization Management

I really enjoy the fact that it makes me much faster. I can multi task with easy. The efficiency of Dial Pad is great. I am so glad that we have it now. Also it gives me the ability to be extremely accurate. A regular phone and the keyboard number keys are... Read More

Michael S.
User in Insurance

In an insurance agency every phone call means potential money, and so you don't want to miss anything. Although we have a general phone number my agents and myself cannot always be in the office. I created a google voice account to have a phone number to... Read More

Most Helpful Critical Review
G2 Crowd User

The service is really buggy. Sometimes my phone will ring and I can't pick up from anywhere. Neither my computer or my phone. Read More

Edward M. V.
Consultant in Research

The product seems to be in a Google stasis, with no particular further innovation or changes for a number of years. It's still plenty reliable, but because it's not still evolving you wonder if Google is bored of it and fear that Google will abandon it... Read More

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