Compare Dialpad, Grasshopper, and Google Voice

 
Standard
$15 Per user, per month billed annually or $20 billed monthly.
 
Pro
$25 Per user, per month invoiced annually
 
Enterprise
$35 Per user, per month invoiced annually
 
Free Trial
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 103 reviews)
8.8
(Based on 36 reviews)
8.6
(Based on 42 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 103 reviews)
8.2
(Based on 36 reviews)
9.0
(Based on 42 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 38 reviews)
8.1
(Based on 18 reviews)
8.8
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 36 reviews)
8.7
(Based on 18 reviews)
8.8
(Based on 10 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.5
(Based on 90 reviews)
7.8
(Based on 28 reviews)
7.8
(Based on 30 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 37 reviews)
8.1
(Based on 17 reviews)
8.0
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.3
(Based on 103 reviews)
7.4
(Based on 36 reviews)
7.4
(Based on 45 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
55.6%
83.3%
37.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.7%
8.3%
37.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.7%
8.3%
25.0%
 
Information Technology and Services
12.9%
Information Technology and Services
21.4%
Information Technology and Services
12.0%
 
Computer Software
12.1%
Internet
11.9%
Computer Software
12.0%
 
Internet
10.5%
Architecture & Planning
7.1%
Education Management
10.0%
 
Real Estate
6.5%
Financial Services
7.1%
Marketing and Advertising
8.0%
 
Non-Profit Organization Management
5.6%
Consumer Goods
7.1%
Hospital & Health Care
6.0%
 
Other
52.4%
Other
45.2%
Other
52.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Turner S.
User in Financial Services

I like the fact that I can track my progress with analytics, seeing how many calls I have done each day of the week to stay on top of my goals. Also by downloading the app I can accept my office calls on my cell phone which is very convenient!

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Kaytlyn G.
User in Sporting Goods

The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to...

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Michael S.
User in Insurance

In an insurance agency every phone call means potential money, and so you don't want to miss anything. Although we have a general phone number my agents and myself cannot always be in the office. I created a google voice account to have a phone number to...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

May be easier to list but let me try to summarise: audio quality- experiences being choppy, echoed calls, drop offs. Time lag on most calls which was unacceptable and lead to a very unprofessional impression the other end. Telephone number formatting to...

G2 Crowd User in Insurance

The website is not lovely but it doesn't NEED to be to be an effective product.

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Ashley L.
User

If you send a group message, any responses will come in individually and not everyone on the message will receive responses. This is best for single messages. Overall, a user could just use a group chat for better functionality. Additionally, not every...

 
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Kate avatar
Kate from G2 Crowd

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