Compare Dialpad vs Grasshopper

Pricing

Standard
$15 Per user, per month billed annually or $20 billed monthly.
Solo
$24 per account - monthly
Pro
$25 Per user, per month invoiced annually
Partner
$49 per account - monthly
Enterprise
$35 Per user, per month invoiced annually
Small Business
$89 per account - monthly
Free Trial
Free Trial
$ Get a Quote
$ Get a Quote

Ratings

Meets RequirementsSee More
8.5
(Based on 114 reviews)
9.0
(Based on 76 reviews)
Ease of UseSee More
9.1
(Based on 114 reviews)
8.8
(Based on 76 reviews)
Ease of SetupSee More
9.0
(Based on 39 reviews)
8.6
(Based on 38 reviews)
Ease of AdminSee More
9.0
(Based on 38 reviews)
8.9
(Based on 38 reviews)
Quality of SupportSee More
8.4
(Based on 99 reviews)
8.8
(Based on 65 reviews)
Ease of Doing Business WithSee More
9.2
(Based on 38 reviews)
8.9
(Based on 37 reviews)
Product Direction (% positive)See More
8.2
(Based on 112 reviews)
7.8
(Based on 75 reviews)

Features

Basic Communication
Phone CallsSee More
8.8
(Based on 33 reviews)
9.6
(Based on 46 reviews)
Video Calls
8.1
(Based on 7 reviews)
Not enough data available
Instant Messaging
8.8
(Based on 22 reviews)
Not enough data available
Screen Sharing
7.3
(Based on 5 reviews)
Not enough data available
Conference Calls
8.8
(Based on 16 reviews)
Not enough data available
Desk-to-Desk CallsSee More
8.7
(Based on 18 reviews)
9.4
(Based on 20 reviews)
Advanced Features
Hold MusicSee More
9.0
(Based on 17 reviews)
8.3
(Based on 36 reviews)
Automated AttendantsSee More
8.4
(Based on 11 reviews)
9.3
(Based on 29 reviews)
VOiP NumberSee More
9.2
(Based on 20 reviews)
9.5
(Based on 29 reviews)
Access
Software PairingSee More
9.2
(Based on 16 reviews)
7.2
(Based on 7 reviews)
Browser ExtensionSee More
8.9
(Based on 17 reviews)
8.5
(Based on 6 reviews)
Individual DownloadSee More
9.0
(Based on 23 reviews)
9.2
(Based on 29 reviews)

Reviewers' Company Size

Small-Business (50 or fewer emp.)
53.7%
89.8%
Mid-Market (51-1000 emp.)
43.0%
6.8%
Enterprise (> 1000 emp.)
3.3%
3.4%

Reviewers' Industry

Computer Software
15.0%
Information Technology and Services
13.0%
Information Technology and Services
14.3%
Internet
9.3%
Internet
10.2%
Real Estate
6.5%
Real Estate
5.4%
Financial Services
5.6%
Non-Profit Organization Management
4.8%
Consumer Services
4.6%
Other
50.3%
Other
61.1%

Reviews

Most Helpful Favorable Review
Jillian P.
User in Internet

It's pretty reliable. When it gets buggy I just restart the app and it usually fixes. I also like that I can see text messages that come in to my line. Read More

Kaytlyn G.
User in Sporting Goods

The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to... Read More

Most Helpful Critical Review
G2 Crowd User in Consumer Goods

This is a very invasive app. imports all my contacts even my personal ones. Almost always have to use my carrier HD calling rarely works. 1/2 the calls that come in show they are calling but does not give me the option to answer. I have had to... Read More

Efren O.
User in Management Consulting

It doesn't allow me to mute myself while listening to the person I am calling. Read More

All ReviewsAll Reviews
Contact DialpadContact Grasshopper