Compare Dialpad vs Grasshopper

Pricing

Standard
$15 Per user, per month billed annually or $20 billed monthly.
Pro
$25 Per user, per month invoiced annually
Enterprise
$35 Per user, per month invoiced annually
Free Trial
Free Trial
$ Get a Quote$ Get a Quote

Ratings

Meets RequirementsSee More
8.6
(Based on 102 reviews)
8.8
(Based on 35 reviews)
Ease of UseSee More
9.1
(Based on 102 reviews)
8.1
(Based on 35 reviews)
Ease of SetupSee More
9.0
(Based on 37 reviews)
8.1
(Based on 18 reviews)
Ease of AdminSee More
9.0
(Based on 35 reviews)
8.7
(Based on 18 reviews)
Quality of SupportSee More
8.5
(Based on 89 reviews)
7.8
(Based on 28 reviews)
Ease of Doing Business WithSee More
9.2
(Based on 36 reviews)
8.1
(Based on 17 reviews)
Product Direction (% positive)See More
8.2
(Based on 102 reviews)
7.3
(Based on 35 reviews)

Features

Basic Communication
Phone CallsSee More
8.8
(Based on 23 reviews)
9.7
(Based on 10 reviews)
Video Calls
8.1
(Based on 7 reviews)
Not enough data available
Instant Messaging
9.1
(Based on 16 reviews)
Not enough data available
Screen Sharing
7.3
(Based on 5 reviews)
Not enough data available
Conference Calls
8.8
(Based on 13 reviews)
Not enough data available
Desk-to-Desk CallsSee More
8.6
(Based on 14 reviews)
8.8
(Based on 6 reviews)
Advanced Features
Hold MusicSee More
9.0
(Based on 14 reviews)
6.8
(Based on 7 reviews)
Automated AttendantsSee More
8.5
(Based on 10 reviews)
7.9
(Based on 5 reviews)
VOiP NumberSee More
9.2
(Based on 15 reviews)
8.9
(Based on 7 reviews)
Access
Software Pairing
9.6
(Based on 12 reviews)
Not enough data available
Browser Extension
9.5
(Based on 12 reviews)
Not enough data available
Individual Download
9.5
(Based on 16 reviews)
Not enough data available

Reviewers' Company Size

Small Business (50 or fewer emp.)
55.1%
82.9%
Mid-Market (51-1000 emp.)
41.1%
8.6%
Enterprise (> 1000 emp.)
3.7%
8.6%

Reviewers' Industry

Information Technology and Services
13.0%
Information Technology and Services
17.5%
Computer Software
12.2%
Internet
12.5%
Internet
10.6%
Architecture & Planning
7.5%
Real Estate
6.5%
Consumer Goods
7.5%
Non-Profit Organization Management
5.7%
Financial Services
7.5%
Other
52.0%
Other
47.5%

Reviews

Most Helpful Favorable Review
Christina S.
Administrator in Entertainment

Ease of use. You don't have to have any experience in VOIP to set this up and get your business going Read More

Kaytlyn G.
User in Sporting Goods

The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to... Read More

Most Helpful Critical Review
Joe P.
User in Computer Software

It is very intermittent with connecting your calls through, and the connection to mobiles is often poor Read More

Caspar S.
Executive Sponsor in Financial Services

Numerous attempts to make mobile app work failed despite three different solutions proposed by help desk. The mobile app is required to make outgoing calls on the number so the system is useless to me without it. Read More

All ReviewsAll Reviews
Contact DialpadContact Grasshopper