Compare Dialpad vs Grasshopper

Pricing

Standard
$15 Per user, per month billed annually or $20 billed monthly.
Solo
$29 per account - monthly
Pro
$25 Per user, per month invoiced annually
Partner
$49 per account - monthly
Enterprise
$35 Per user, per month invoiced annually
Small Business
$89 per account - monthly
Free Trial
Free Trial
$ Get a Quote$ Get a Quote

Ratings

Meets RequirementsSee More
8.6
(Based on 122 reviews)
9.0
(Based on 78 reviews)
Ease of UseSee More
9.1
(Based on 122 reviews)
8.7
(Based on 78 reviews)
Ease of SetupSee More
9.0
(Based on 40 reviews)
8.6
(Based on 39 reviews)
Ease of AdminSee More
9.0
(Based on 39 reviews)
8.9
(Based on 39 reviews)
Quality of SupportSee More
8.4
(Based on 104 reviews)
8.8
(Based on 66 reviews)
Ease of Doing Business WithSee More
9.2
(Based on 39 reviews)
8.9
(Based on 38 reviews)
Product Direction (% positive)See More
8.2
(Based on 120 reviews)
7.5
(Based on 77 reviews)

Features

Basic Communication
Phone CallsSee More
8.9
(Based on 39 reviews)
9.6
(Based on 46 reviews)
Video Calls
8.3
(Based on 8 reviews)
Not enough data available
Instant Messaging
9.0
(Based on 28 reviews)
Not enough data available
Screen Sharing
7.3
(Based on 5 reviews)
Not enough data available
Conference Calls
9.0
(Based on 20 reviews)
Not enough data available
Desk-to-Desk CallsSee More
9.0
(Based on 23 reviews)
9.4
(Based on 20 reviews)
Advanced Features
Hold MusicSee More
9.2
(Based on 20 reviews)
8.3
(Based on 36 reviews)
Automated AttendantsSee More
8.6
(Based on 14 reviews)
9.3
(Based on 29 reviews)
VOiP NumberSee More
9.2
(Based on 25 reviews)
9.5
(Based on 29 reviews)
Access
Software PairingSee More
9.2
(Based on 20 reviews)
7.2
(Based on 7 reviews)
Browser ExtensionSee More
9.1
(Based on 19 reviews)
8.5
(Based on 6 reviews)
Individual DownloadSee More
9.1
(Based on 26 reviews)
9.2
(Based on 29 reviews)

Reviewers' Company Size

Small-Business (50 or fewer emp.)
56.6%
90.0%
Mid-Market (51-1000 emp.)
40.3%
6.7%
Enterprise (> 1000 emp.)
3.1%
3.3%

Reviewers' Industry

Computer Software
17.8%
Information Technology and Services
13.5%
Information Technology and Services
13.4%
Internet
9.0%
Internet
9.6%
Real Estate
6.3%
Real Estate
5.1%
Financial Services
5.4%
Non-Profit Organization Management
4.5%
Mental Health Care
4.5%
Other
49.7%
Other
61.3%

Reviews

Most Helpful Favorable Review
Tyler M.
User in Automotive

Fantastic management tools, very easy to add users, departments, and call routing. Read More

Kaytlyn G.
User in Sporting Goods

The set up process and the entire interface is so simple and easy to use. Once you have your phone numbers synced you have complete control so any changes can easily be made. The changes take affect immediately so there is no lag time if something needs to... Read More

Most Helpful Critical Review
Daniel C.
User in Information Technology and Services

NO PHONE SUPPORT. They are a PHONE COMPANY, yet they have STOPPED OFFERING phone support. And they employ people (Amelia in sales) that treat customers with utter disrespect and appear to have no interest in helping. Read More

Efren O.
User in Management Consulting

It doesn't allow me to mute myself while listening to the person I am calling. Read More

All ReviewsAll Reviews
Contact DialpadContact Grasshopper