Compare Dialpad vs RingCentral

Pricing

Standard
$15 Per user, per month billed annually or $20 billed monthly.
Standard
$19.99 month per user
Pro
$25 Per user, per month invoiced annually
Premium
$34.99 month per user
Enterprise
$35 Per user, per month invoiced annually
Enterprise
$44.99 month per user
Free Trial
Free Trial
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Ratings

Meets RequirementsSee More
8.6
(Based on 102 reviews)
8.6
(Based on 152 reviews)
Ease of UseSee More
9.1
(Based on 102 reviews)
8.2
(Based on 154 reviews)
Ease of SetupSee More
9.0
(Based on 37 reviews)
7.8
(Based on 63 reviews)
Ease of AdminSee More
9.0
(Based on 35 reviews)
8.1
(Based on 64 reviews)
Quality of SupportSee More
8.5
(Based on 89 reviews)
7.5
(Based on 126 reviews)
Ease of Doing Business WithSee More
9.2
(Based on 36 reviews)
7.7
(Based on 62 reviews)
Product Direction (% positive)See More
8.2
(Based on 102 reviews)
6.8
(Based on 151 reviews)

Features

Basics
Audio CallsSee More
9.5
(Based on 11 reviews)
8.3
(Based on 51 reviews)
Video ConferencingSee More
9.5
(Based on 6 reviews)
8.6
(Based on 44 reviews)
SchedulingSee More
9.1
(Based on 7 reviews)
8.6
(Based on 35 reviews)
Meeting Initiation and JoiningSee More
9.8
(Based on 8 reviews)
8.1
(Based on 49 reviews)
MutingSee More
9.5
(Based on 12 reviews)
9.3
(Based on 52 reviews)
RecordingSee More
9.3
(Based on 8 reviews)
9.2
(Based on 41 reviews)
ScreenshareSee More
9.8
(Based on 7 reviews)
9.0
(Based on 42 reviews)
Follow-Up and Breakout MeetingsSee More
9.5
(Based on 6 reviews)
8.6
(Based on 13 reviews)
Content
SlideshowSee More
9.1
(Based on 5 reviews)
8.2
(Based on 13 reviews)
Rich MediaSee More
9.1
(Based on 5 reviews)
9.0
(Based on 10 reviews)
Annotation
Not enough data available
8.8
(Based on 9 reviews)
Basic Communication
Phone CallsSee More
8.8
(Based on 23 reviews)
8.7
(Based on 55 reviews)
Video CallsSee More
8.1
(Based on 7 reviews)
7.3
(Based on 24 reviews)
Instant MessagingSee More
9.1
(Based on 16 reviews)
8.4
(Based on 34 reviews)
Screen SharingSee More
7.3
(Based on 5 reviews)
7.8
(Based on 23 reviews)
Conference CallsSee More
8.8
(Based on 13 reviews)
8.1
(Based on 42 reviews)
Desk-to-Desk CallsSee More
8.6
(Based on 14 reviews)
8.6
(Based on 40 reviews)
Interaction
ChatSee More
9.8
(Based on 7 reviews)
9.0
(Based on 34 reviews)
Polling
Not enough data available
8.2
(Based on 9 reviews)
Q&A
Not enough data available
8.6
(Based on 13 reviews)
File ShareSee More
9.7
(Based on 5 reviews)
9.1
(Based on 14 reviews)
Advanced Features
Hold MusicSee More
9.0
(Based on 14 reviews)
8.1
(Based on 45 reviews)
Automated AttendantsSee More
8.5
(Based on 10 reviews)
8.3
(Based on 31 reviews)
VOiP NumberSee More
9.2
(Based on 15 reviews)
9.1
(Based on 48 reviews)
Platform
MobileSee More
9.0
(Based on 10 reviews)
8.5
(Based on 40 reviews)
Performance and ReliabilitySee More
8.9
(Based on 11 reviews)
8.2
(Based on 48 reviews)
Bandwidth UsageSee More
9.7
(Based on 9 reviews)
7.8
(Based on 44 reviews)
Participant PermissionsSee More
9.4
(Based on 8 reviews)
8.5
(Based on 37 reviews)
SecuritySee More
9.6
(Based on 7 reviews)
9.1
(Based on 36 reviews)
Enterprise ScalabilitySee More
9.6
(Based on 7 reviews)
8.8
(Based on 30 reviews)
Access
Software PairingSee More
9.6
(Based on 12 reviews)
7.9
(Based on 32 reviews)
Browser ExtensionSee More
9.5
(Based on 12 reviews)
8.6
(Based on 32 reviews)
Individual DownloadSee More
9.5
(Based on 16 reviews)
8.2
(Based on 42 reviews)

Reviewers' Company Size

Small Business (50 or fewer emp.)
55.1%
59.3%
Mid-Market (51-1000 emp.)
41.1%
36.5%
Enterprise (> 1000 emp.)
3.7%
4.2%

Reviewers' Industry

Information Technology and Services
13.0%
Computer Software
21.9%
Computer Software
12.2%
Information Technology and Services
8.3%
Internet
10.6%
Internet
5.7%
Real Estate
6.5%
Marketing and Advertising
4.8%
Non-Profit Organization Management
5.7%
Staffing and Recruiting
4.4%
Other
52.0%
Other
54.8%

Reviews

Most Helpful Favorable Review
Craig D.
User in Internet

Easy to access voicemail from anywhere I am. Caller ID is helpful. Read More

Herbert D.
User in Civic & Social Organization

the ability to have all office phone features together: phone, fax, voice mail. All features are integrated through ATT's office at hand app that is powered by Ringcentral Read More

Most Helpful Critical Review
Nathan B.
User in Electrical/Electronic Manufacturing

salesforce integration is a little limited unless you upgrade to enterprise and that is not available for Small to Medium sized businesses. Read More

Andrew S.
User in Internet

It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to... Read More

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