Compare Dialpad vs RingCentral

Pricing

Standard
$15 Per user, per month billed annually or $20 billed monthly.
Essentials
$19.99 monthly per user
Pro
$25 Per user, per month invoiced annually
Standard
$24.99 monthly per user
Enterprise
$35 Per user, per month invoiced annually
Premium
$34.99 monthly per user
Ultimate
$49.99 monthly per user
Free Trial
Free Trial
$ Get a Quote$ Get a Quote

Ratings

Meets RequirementsSee More
8.6
(Based on 113 reviews)
8.6
(Based on 182 reviews)
Ease of UseSee More
9.1
(Based on 113 reviews)
8.2
(Based on 184 reviews)
Ease of SetupSee More
9.0
(Based on 39 reviews)
7.7
(Based on 77 reviews)
Ease of AdminSee More
9.0
(Based on 38 reviews)
8.0
(Based on 78 reviews)
Quality of SupportSee More
8.4
(Based on 98 reviews)
7.6
(Based on 148 reviews)
Ease of Doing Business WithSee More
9.2
(Based on 38 reviews)
7.8
(Based on 75 reviews)
Product Direction (% positive)See More
8.3
(Based on 111 reviews)
6.9
(Based on 180 reviews)

Features

Basic Communication
Phone CallsSee More
8.8
(Based on 32 reviews)
8.8
(Based on 76 reviews)
Video CallsSee More
8.1
(Based on 7 reviews)
7.7
(Based on 35 reviews)
Instant MessagingSee More
9.1
(Based on 21 reviews)
8.5
(Based on 46 reviews)
Screen SharingSee More
7.3
(Based on 5 reviews)
7.8
(Based on 30 reviews)
Conference CallsSee More
8.8
(Based on 16 reviews)
8.4
(Based on 60 reviews)
Desk-to-Desk CallsSee More
8.7
(Based on 18 reviews)
8.8
(Based on 58 reviews)
Advanced Features
Hold MusicSee More
9.1
(Based on 16 reviews)
8.1
(Based on 61 reviews)
Automated AttendantsSee More
8.4
(Based on 11 reviews)
8.4
(Based on 41 reviews)
VOiP NumberSee More
9.2
(Based on 19 reviews)
9.1
(Based on 67 reviews)
Access
Software PairingSee More
9.5
(Based on 15 reviews)
8.0
(Based on 46 reviews)
Browser ExtensionSee More
9.3
(Based on 16 reviews)
8.6
(Based on 44 reviews)
Individual DownloadSee More
9.1
(Based on 22 reviews)
8.4
(Based on 59 reviews)

Reviewers' Company Size

Small-Business (50 or fewer emp.)
53.3%
57.8%
Mid-Market (51-1000 emp.)
43.3%
36.2%
Enterprise (> 1000 emp.)
3.3%
6.0%

Reviewers' Industry

Computer Software
15.2%
Computer Software
21.1%
Information Technology and Services
14.5%
Information Technology and Services
9.0%
Internet
10.3%
Marketing and Advertising
5.4%
Real Estate
5.5%
Internet
4.7%
Non-Profit Organization Management
4.8%
Staffing and Recruiting
4.3%
Other
49.7%
Other
55.6%

Reviews

Most Helpful Favorable Review
Christina S.
Administrator in Entertainment

Ease of use. You don't have to have any experience in VOIP to set this up and get your business going Read More

John M.
User in Information Technology and Services

RingCentral runs quickly and cleanly, and seems to have fewer audio and ocnnection issues than Skype. The conference calls I have been on have all run smoothly, including the members who connected only through a phone call. Read More

Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Perceived reliability is lowered than desired. They have done a lot of work to improve this in the few months I have been using it and most recently it has been more reliable. Read More

G2 Crowd User in Internet

It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to... Read More

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