Compare Dialpad vs RingCentral

Pricing

Standard
$15 Per user, per month billed annually or $20 billed monthly.
Essentials
$19.99 monthly per user
Pro
$25 Per user, per month invoiced annually
Standard
$24.99 monthly per user
Enterprise
$35 Per user, per month invoiced annually
Premium
$34.99 monthly per user
Ultimate
$49.99 monthly per user
Free Trial
Free Trial
$ Get a Quote$ Get a Quote

Ratings

Meets RequirementsSee More
8.6
(Based on 122 reviews)
8.6
(Based on 196 reviews)
Ease of UseSee More
9.1
(Based on 122 reviews)
8.3
(Based on 198 reviews)
Ease of SetupSee More
9.0
(Based on 40 reviews)
7.7
(Based on 80 reviews)
Ease of AdminSee More
9.0
(Based on 39 reviews)
8.1
(Based on 81 reviews)
Quality of SupportSee More
8.4
(Based on 104 reviews)
7.6
(Based on 160 reviews)
Ease of Doing Business WithSee More
9.2
(Based on 39 reviews)
7.8
(Based on 78 reviews)
Product Direction (% positive)See More
8.2
(Based on 120 reviews)
7.0
(Based on 194 reviews)

Features

Basic Communication
Phone CallsSee More
8.9
(Based on 39 reviews)
8.8
(Based on 84 reviews)
Video CallsSee More
8.3
(Based on 8 reviews)
7.8
(Based on 38 reviews)
Instant MessagingSee More
9.0
(Based on 28 reviews)
8.5
(Based on 52 reviews)
Screen SharingSee More
7.3
(Based on 5 reviews)
7.9
(Based on 34 reviews)
Conference CallsSee More
9.0
(Based on 20 reviews)
8.3
(Based on 66 reviews)
Desk-to-Desk CallsSee More
9.0
(Based on 23 reviews)
8.7
(Based on 64 reviews)
Advanced Features
Hold MusicSee More
9.2
(Based on 20 reviews)
8.2
(Based on 66 reviews)
Automated AttendantsSee More
8.6
(Based on 14 reviews)
8.5
(Based on 47 reviews)
VOiP NumberSee More
9.2
(Based on 25 reviews)
9.0
(Based on 74 reviews)
Access
Software PairingSee More
9.2
(Based on 20 reviews)
8.1
(Based on 50 reviews)
Browser ExtensionSee More
9.1
(Based on 19 reviews)
8.6
(Based on 47 reviews)
Individual DownloadSee More
9.1
(Based on 26 reviews)
8.5
(Based on 64 reviews)

Reviewers' Company Size

Small-Business (50 or fewer emp.)
56.6%
59.3%
Mid-Market (51-1000 emp.)
40.3%
34.6%
Enterprise (> 1000 emp.)
3.1%
6.1%

Reviewers' Industry

Computer Software
17.8%
Computer Software
19.7%
Information Technology and Services
13.4%
Information Technology and Services
8.7%
Internet
9.6%
Marketing and Advertising
5.3%
Real Estate
5.1%
Internet
4.3%
Non-Profit Organization Management
4.5%
Staffing and Recruiting
4.0%
Other
49.7%
Other
58.0%

Reviews

Most Helpful Favorable Review
G2 Crowd User in Consumer Services

I love not being tethered to one place or device to accomplish my business goals. Read More

Eugene C.
Executive Sponsor in Venture Capital & Private Equity

Take your phone anywhere in the world, plug it into an Internet jack, and voila, your office phone is 'live' wherever you are! Mobile Android app allows for dialout/ringout via wifi (I believe they have iphone app as well). Fax-out using scanned documents... Read More

Most Helpful Critical Review
G2 Crowd User in Internet

May be easier to list but let me try to summarise: audio quality- experiences being choppy, echoed calls, drop offs. Time lag on most calls which was unacceptable and lead to a very unprofessional impression the other end. Telephone number formatting to... Read More

G2 Crowd User in Internet

It is incredibly annoying to join a meeting scheduled by someone else via link. I was told this may be because of a Chrome issue. However, Chrome is my preferred browser as well as the preferred browser of so many others. This has made me revert to... Read More

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