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Compare Dialpad vs Skype

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comparison of Dialpad vs. Skype
based on data from user reviews. Dialpad rates 4.0/5 stars with 128 reviews. Skype rates 4.2/5 stars with 3,141 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Standard
$15 Per user, per month billed annually or $20 billed monthly.
Unlimited US & Canada
$2.99 per month
 
Pro
$25 Per user, per month invoiced annually
Unlimited North America
$7.99 per month
 
Enterprise
$35 Per user, per month invoiced annually
Unlimited World
$13.99 per month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 121 reviews)
8.8
(Based on 2,843 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 121 reviews)
8.9
(Based on 2,858 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 39 reviews)
8.8
(Based on 506 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 38 reviews)
8.7
(Based on 448 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 103 reviews)
8.0
(Based on 2,247 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 38 reviews)
8.6
(Based on 423 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 119 reviews)
7.1
(Based on 2,844 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
56.3%
45.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.6%
28.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
25.8%
 
Computer Software
17.9%
Information Technology and Services
9.0%
 
Information Technology and Services
13.5%
Computer Software
7.0%
 
Internet
9.6%
Higher Education
5.6%
 
Real Estate
5.1%
Marketing and Advertising
4.8%
 
Non-Profit Organization Management
4.5%
Internet
4.1%
 
Other
49.4%
Other
69.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Tyler M.
User in Automotive

Fantastic management tools, very easy to add users, departments, and call routing.

Jason J.
User in Hospital & Health Care

I could literally write for hours about this product. I have used it for daily collaboration among geographically distributed team members for years. In this theater, Skype performed like a champ with outstanding voice quality, crisp video, and some great...

Most Helpful Critical Review
Most Helpful Critical Review
Daniel C.
User in Information Technology and Services

NO PHONE SUPPORT. They are a PHONE COMPANY, yet they have STOPPED OFFERING phone support. And they employ people (Amelia in sales) that treat customers with utter disrespect and appear to have no interest in helping.

Nick L.
User

I dislike that it is limited to one-on-one webcam chats only and not as a group unless you are willing to pay for premium membership. I also found it to be confusing at times when there was no assistance from the start. I found myself shuffling through the...

 
 

Dialpad | A Business Phone System for the Anywhere Worker .

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