Compare Dialpad vs Talkdesk

See this comparison of Dialpad vs. Talkdesk based on data from user reviews. Dialpad rates 4.0/5 stars with 120 reviews. Talkdesk rates 3.9/5 stars with 70 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Standard
$15 Per user, per month billed annually or $20 billed monthly.
SMB Starter
$45 Per agent per month, billed annually
 
Pro
$25 Per user, per month invoiced annually
Professional
$65 Per agent per month, billed annually
 
Enterprise
$35 Per user, per month invoiced annually
Enterprise
$125 Per agent per month, billed annually
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 113 reviews)
8.1
(Based on 67 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 113 reviews)
8.9
(Based on 67 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 39 reviews)
8.3
(Based on 35 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 38 reviews)
8.5
(Based on 35 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 98 reviews)
8.0
(Based on 62 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 38 reviews)
8.5
(Based on 36 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.3
(Based on 111 reviews)
7.3
(Based on 67 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
53.3%
42.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
43.3%
51.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.3%
5.7%
 
Computer Software
15.2%
Computer Software
15.9%
 
Information Technology and Services
14.5%
Internet
12.2%
 
Internet
10.3%
Consumer Services
11.0%
 
Real Estate
5.5%
Information Technology and Services
11.0%
 
Non-Profit Organization Management
4.8%
Marketing and Advertising
3.7%
 
Other
49.7%
Other
46.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael W.
User in Marketing and Advertising

Great sound quality Realiable service Ease of use

G2 Crowd User

I love the reports that TalkDesk provides, new ideas are always coming up through TalkDesk, their CustomerService Team is always so kind and ready to help. Our Customer Service team loves how easy, user-friendly TalkDesk is for them and when talking calls.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Research

The fact is isn't tied to zapier or it doesn't tie into the CRM software I use very well.

G2 Crowd User in Internet

- Microphone permissions issues cause the microphone to shut out with no warning. I have to either restart Chrome entirely or use the Terminal to reset audio on my Mac. - The recently deprecated Salesforce widget was insane. If you were marked as Away in...

 
 

Dialpad | A Business Phone System for the Anywhere Worker .

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Kate from G2 Crowd

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