Compare Dialpad vs Talkdesk

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comparison of Dialpad vs. Talkdesk
based on data from user reviews. Dialpad rates 4.0/5 stars with 128 reviews. Talkdesk rates 3.8/5 stars with 72 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Standard
$15 Per user, per month billed annually or $20 billed monthly.
SMB Starter
$45 Per agent per month, billed annually
 
Pro
$25 Per user, per month invoiced annually
Professional
$65 Per agent per month, billed annually
 
Enterprise
$35 Per user, per month invoiced annually
Enterprise
$125 Per agent per month, billed annually
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 121 reviews)
8.1
(Based on 69 reviews)
Ease of UseSee More
Ease of UseSee More
9.1
(Based on 121 reviews)
8.8
(Based on 69 reviews)
Ease of SetupSee More
Ease of SetupSee More
9.0
(Based on 39 reviews)
8.3
(Based on 35 reviews)
Ease of AdminSee More
Ease of AdminSee More
9.0
(Based on 38 reviews)
8.5
(Based on 35 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.4
(Based on 103 reviews)
7.9
(Based on 64 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.2
(Based on 38 reviews)
8.5
(Based on 36 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.2
(Based on 119 reviews)
7.1
(Based on 69 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
56.3%
41.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.6%
52.8%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
5.6%
 
Computer Software
17.9%
Computer Software
15.1%
 
Information Technology and Services
13.5%
Information Technology and Services
12.8%
 
Internet
9.6%
Internet
11.6%
 
Real Estate
5.1%
Consumer Services
10.5%
 
Non-Profit Organization Management
4.5%
Marketing and Advertising
4.7%
 
Other
49.4%
Other
45.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Real Estate

Simple user-interface. Ability to catalog calls. Integrates with LinkedIn, Salesforce, and Outlook. Texting feature.

Becky Jewell L.
User in Internet

I can count on Talkdesk to get me through calls simply and easily, with no drops or interruptions. It's easy to log a call with our Salesforce integration as well, and see a history of calls. The Salesforce integration is big for me and my team - we don't...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Religious Institutions

The phone system often drops calls, or produces very poor audio. Transcripts for voicemails are not always available. And no matter how I work with my mobile phone settings, I can't establish a consistent pattern of notifications. This part of Dialpad is...

G2 Crowd User

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

 
 

Dialpad | A Business Phone System for the Anywhere Worker .

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Kate from G2 Crowd

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