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Compare Dialpad vs Talkdesk

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comparison of Dialpad vs. Talkdesk
based on data from user reviews. Dialpad rates 4.0/5 stars with 163 reviews. Talkdesk rates 4.0/5 stars with 104 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Dialpad
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Talkdesk
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Dialpad
Dialpad
4.0
Based on 163 reviews
Optimized for quick response
Talkdesk
Talkdesk
4.0
Based on 104 reviews
 
Standard
$15 Per user, per month billed annually or $20 billed monthly.
SMB Starter
$45 Per agent per month, billed annually
 
Pro
$25 Per user, per month invoiced annually
Professional
$65 Per agent per month, billed annually
 
Enterprise
$35 Per user, per month invoiced annually
Enterprise
$125 Per agent per month, billed annually
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 153 reviews)
8.4
(Based on 98 reviews)
Ease of UseSee More
Ease of UseSee More
9.0
(Based on 154 reviews)
9.0
(Based on 98 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.6
(Based on 59 reviews)
8.7
(Based on 54 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.6
(Based on 58 reviews)
8.8
(Based on 54 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.2
(Based on 133 reviews)
8.3
(Based on 91 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.7
(Based on 57 reviews)
8.8
(Based on 54 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.3
(Based on 150 reviews)
7.5
(Based on 95 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
59.5%
40.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
37.4%
52.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
3.1%
6.7%
 
Computer Software
17.1%
Computer Software
16.7%
 
Information Technology and Services
11.9%
Internet
11.7%
 
Internet
8.3%
Information Technology and Services
10.0%
 
Real Estate
4.7%
Consumer Services
9.2%
 
Non-Profit Organization Management
4.7%
Marketing and Advertising
6.7%
 
Other
53.4%
Other
45.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Michael W.
User in Marketing and Advertising

Great sound quality Realiable service Ease of use

G2 Crowd User in Computer Software

It's simplicity lets us get off the ground quickly.

Most Helpful Critical Review
Most Helpful Critical Review
Tyler S.
Administrator

- Desktop app bug where the badge icon does not update properly for missed calls. I have been reporting this for months with no progress by tech support. I lose business when there is a missed call and I don't know about it right away (and there is no...

G2 Crowd User

Sales person would say yes to everything you ask them. But wouldn't actually follow through. He also didn't disclose a charge when we specifically asked them about every fee involved. Zero support once you paid for their service. Would not recommend. Go...

 
 

Dialpad | A Business Phone System for the Anywhere Worker .

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Kate from G2 Crowd

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