Compare DocuShare, DocuWare, and Alfresco Content Services

 
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Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 53 reviews)
8.1
(Based on 42 reviews)
7.3
(Based on 28 reviews)
Ease of UseSee More
Ease of UseSee More
8.2
(Based on 53 reviews)
7.7
(Based on 42 reviews)
7.1
(Based on 28 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.5
(Based on 39 reviews)
7.1
(Based on 22 reviews)
6.3
(Based on 21 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.1
(Based on 39 reviews)
7.5
(Based on 22 reviews)
6.4
(Based on 21 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.1
(Based on 50 reviews)
8.3
(Based on 37 reviews)
6.1
(Based on 24 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.1
(Based on 38 reviews)
8.5
(Based on 22 reviews)
6.0
(Based on 17 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.6
(Based on 52 reviews)
8.2
(Based on 42 reviews)
4.8
(Based on 28 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
30.9%
32.6%
32.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.1%
43.5%
40.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.0%
23.9%
28.0%
 
Information Technology and Services
14.9%
Insurance
8.5%
Information Technology and Services
17.2%
 
Hospital & Health Care
7.5%
Transportation/Trucking/Railroad
6.8%
Computer Software
13.8%
 
Higher Education
6.0%
Real Estate
5.1%
Marketing and Advertising
10.3%
 
Financial Services
6.0%
Medical Practice
5.1%
Government Administration
10.3%
 
Education Management
6.0%
Medical Devices
5.1%
Higher Education
6.9%
 
Other
59.7%
Other
69.5%
Other
41.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Lazar T.
User in Banking

As the title says Xerox has created a robust content management system for all types of documents, and the company added intelligence on top of that for process management of the system. I like most content management and workflow combined; good security....

G2 Crowd User

DW has so much flexibility to address unlimited business opportunities.

Doug B.
Consultant in Financial Services

My comments are restricted to the commercially supported version of this java based open source enterprise content management ECM platform. Alfresco stands alone as the most versatile and powerful ECM solution available, running circles around dinosaurs...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Aloowing access to large set of files using UI is tough. You may need to reindex all documents again and when the size of documents you stored is 250 GB it is really tough to reindex all of them.

Rema B.
User in Primary/Secondary Education

I also dislike that it is difficult to change the filing system. The tags must be very specific and that can make it difficult to search up documents and files that you have uploaded. What I also dislike is that multiple people cannot be logged in or using...

Ezra B.
Executive Sponsor in Research

The APIs are incoherent. There's the RESTful API, the Surf API, and probably some others. You can't do everything with any of them, and it feels like some parts of the API were built by different people at different times, so when you have to try to cobble...

 
 

Xerox DocuShare Flex is content management made simple.
DocuShare® Flex is a cloud-based software as a service (SaaS) application, to help you easily manage and organize content. Flex has everything you need to manage your business effectively. Plus, it can scale upward so that you add users, storage and solutions as your business grows.

For more information, please visit: http://www.docushare.com/about/flex/

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

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