Compare DocuShare, DocuWare, and IBM FileNet Content Manager
 DocuShare 3.9 Based on 56 reviews |  DocuWare 3.9 Based on 46 reviews |  IBM FileNet Content Manager 4.0 Based on 82 reviews |
Pricing
| ‐ | Contact Vendor Contact Vendor for Pricing | ‐ | |
Free Trial | Free Trial | Free Trial |
Ratings
| Meets Requirements | 8.6 (Based on 53 reviews) | 8.1 (Based on 42 reviews) | 8.4 (Based on 72 reviews) |
| Ease of Use | 8.2 (Based on 53 reviews) | 7.7 (Based on 42 reviews) | 7.4 (Based on 72 reviews) |
| Ease of Setup | 7.5 (Based on 39 reviews) | 7.1 (Based on 22 reviews) | 6.1 (Based on 56 reviews) |
| Ease of Admin | 8.1 (Based on 39 reviews) | 7.5 (Based on 22 reviews) | 7.1 (Based on 55 reviews) |
| Quality of Support | 8.1 (Based on 50 reviews) | 8.3 (Based on 37 reviews) | 7.9 (Based on 69 reviews) |
| Ease of Doing Business With | 8.1 (Based on 38 reviews) | 8.5 (Based on 22 reviews) | 7.8 (Based on 55 reviews) |
| Product Direction (% positive) | 7.6 (Based on 52 reviews) | 8.2 (Based on 42 reviews) | 7.7 (Based on 69 reviews) |
Features
Reviewers' Company Size
Small-Business (50 or fewer emp.) | 30.9% | 32.6% | 2.5% |
Mid-Market (51-1000 emp.) | 29.1% | 43.5% | 19.0% |
Enterprise (> 1000 emp.) | 40.0% | 23.9% | 78.5% |
Reviewers' Industry
Information Technology and Services 14.9% | Insurance 8.5% | Insurance 23.5% | |
Hospital & Health Care 7.5% | Transportation/Trucking/Railroad 6.8% | Information Technology and Services 12.9% | |
Higher Education 6.0% | Real Estate 5.1% | Banking 12.9% | |
Financial Services 6.0% | Medical Practice 5.1% | Government Administration 9.4% | |
Education Management 6.0% | Medical Devices 5.1% | Financial Services 9.4% | |
Other 59.7% | Other 69.5% | Other 31.8% |
Reviews
| Most Helpful Favorable Review | Mark P. Administrator in Packaging and Containers We chose Docushare as our content management system for several reasons including, web based interface (no client required though one is available), robust search engine and price point. With Docushare we have completely eliminated internal and external... | Daniel J. Administrator Offer on-premise and cloud-based solutions. HIPAA-enabled. Using forms to capture new client data has made our office much more efficient; workflows, too. Integrations with external applications are made possible so that we can add information from a main... | Ravi Varma M. Administrator in Information Technology and Services In my entire career of 10 yrs on FileNet we did not see single issue related to the product with any Version of FileNet we have used. It is the best ECM and BPM tool, I can say FileNet is the evergreen product when compared with other competitors with... |
| Most Helpful Critical Review | G2 Crowd User in Electrical/Electronic Manufacturing The Outlook Add-in is pretty slow in usage especially when you are moving many emails. The initial handshaking takes a long time. It is not intuitive to process the emails failed to move. | G2 Crowd User integration with our ERP system has not yet worked. | Mary Jane B. User in Information Technology and Services Limited cloud storage availability and backup options |
