Compare DocuWare vs M-Files
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comparison of DocuWare vs. M-Files
based on data from user reviews. DocuWare rates 4.0/5 stars with 47 reviews. M-Files rates 4.3/5 stars with 78 reviews. Each product's score is calculated by real-time data from verified user reviews.
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DocuWare
DocuWare
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Ratings

Meets Requirements
Meets Requirements
7.9
8.6
Ease of Use
Ease of Use
7.5
8.2
Ease of Setup
Ease of Setup
6.8
7.1
Ease of Admin
Ease of Admin
7.3
7.7
Quality of Support
Quality of Support
8.2
7.9
Ease of Doing Business With
Ease of Doing Business With
8.3
8.1
Product Direction (% positive)
Product Direction (% positive)
8.1
8.0
Meets Requirements
DocuWare
7.9
M-Files
8.6
Ease of Use
DocuWare
7.5
M-Files
8.2
Ease of Setup
DocuWare
6.8
M-Files
7.1
Ease of Admin
DocuWare
7.3
M-Files
7.7
Quality of Support
DocuWare
8.2
M-Files
7.9
Ease of Doing Business With
DocuWare
8.3
M-Files
8.1
Product Direction (% positive)
DocuWare
8.1
M-Files
8.0

Features

File Management
File Type Support
DocuWare
8.5
M-Files
9.1
Metadata
DocuWare
8.0
M-Files
9.2
OCR Scanning
DocuWare
7.9
M-Files
8.5
Versioning
DocuWare
8.1
M-Files
8.9
Collaboration
DocuWare
7.6
M-Files
7.8
Document Assembly
DocuWare
8.1
M-Files
8.1
Form Creation
DocuWare
8.0
M-Files
7.6
Portals and Sites
DocuWare
7.3
M-Files
7.4
Disposition
DocuWare
7.3
M-Files
8.3
Search
DocuWare
8.3
M-Files
9.0
Web Interface
DocuWare
7.9
M-Files
8.3
Mobile Apps
DocuWare
6.4
M-Files
8.4
Workflow
Process Automation
DocuWare
8.4
M-Files
8.4
Conditions
DocuWare
8.1
M-Files
8.3
Activities
DocuWare
7.5
M-Files
8.0
Records Management
DocuWare
8.4
M-Files
8.3
Case Management
DocuWare
7.1
M-Files
8.6
Administration
User, Role, and Access Management
DocuWare
7.8
M-Files
8.5
Single Sign-On
DocuWare
8.0
M-Files
9.0
Policies and Controls
DocuWare
7.6
M-Files
8.4
Storage Limits
DocuWare
Not enough data available
M-Files
9.0
Storage Zones
DocuWare
8.0
M-Files
8.6
Security
DocuWare
8.3
M-Files
9.0
Platform
Internationalization
DocuWare
8.2
M-Files
8.6
Performance and Reliability
DocuWare
8.0
M-Files
8.4
Reporting and Auditing
DocuWare
7.8
M-Files
7.7
System of Record Integration
DocuWare
8.3
M-Files
8.2
APIs
DocuWare
7.4
M-Files
8.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
31.9%
28.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
42.6%
55.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
25.5%
15.8%
DocuWare
Small-Business
31.9%
Mid-Market
42.6%
Enterprise
25.5%
M-Files
Small-Business
28.9%
Mid-Market
55.3%
Enterprise
15.8%

Reviewers' Industry

 
Insurance
8.3%
Construction
9.9%
 
Transportation/Trucking/Railroad
6.7%
Oil & Energy
6.2%
 
Real Estate
5.0%
Information Technology and Services
6.2%
 
Medical Practice
5.0%
Government Administration
4.9%
 
Medical Devices
5.0%
Financial Services
4.9%
 
Other
70.0%
Other
67.9%
DocuWare
Insurance
8.3%
Transportation/Trucking/Railroad
6.7%
Real Estate
5.0%
Medical Practice
5.0%
Medical Devices
5.0%
Other
70.0%
M-Files
Construction
9.9%
Oil & Energy
6.2%
Information Technology and Services
6.2%
Government Administration
4.9%
Financial Services
4.9%
Other
67.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User

Very easy to use - can drag and drop multiple documents and clip them together. Assigning documents is equally convenient.

Chuck B.
Consultant in Computer & Network Security

We're really just getting started with the product, but have found it to be extremely easy to set up and use. Over a period of three days, I imported about 20,000 files from our server, using provided tools to associate metadata culled from a connected...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

Sometimes when there are updates to Docuware they do not work.

G2 Crowd User in Telecommunications

Cons: 1) System is difficult to navigate to see all docs without doing advanced searches. 2) Project documents have limited display if many documents are included. It cuts off view so only up to about 50 docs, then the others are not visible unless you...

 
DocuWare
Most Helpful Favorable Review
G2 Crowd User

Very easy to use - can drag and drop multiple documents and clip them together. Assigning documents is equally convenient.

Most Helpful Critical Review
G2 Crowd User

Sometimes when there are updates to Docuware they do not work.

M-Files
Most Helpful Favorable Review
Chuck B.
Consultant in Computer & Network Security

We're really just getting started with the product, but have found it to be extremely easy to set up and use. Over a period of three days, I imported about 20,000 files from our server, using provided tools to associate metadata culled from a connected...

Most Helpful Critical Review
G2 Crowd User in Telecommunications

Cons: 1) System is difficult to navigate to see all docs without doing advanced searches. 2) Project documents have limited display if many documents are included. It cuts off view so only up to about 50 docs, then the others are not visible unless you...

Screenshots

 
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Videos

 

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. M-Files enables organizations to access and manage the ever-increasing amount of documents and information across all business systems without requiring an expensive and time-consuming migration.

DocuWare

Introducing DocuWare Kinetic Solutions for Invoice Processing and Employee Management: Preconfigured, cloud-based DocuWare solutions for an uncompromisingly easy entry into office automation.

Document management and workflow automation no longer require lengthy, difficult planning. DocuWare Kinetic Solutions can be implemented in just days, empowering you to digitize and automate central business processes such as invoice processing and employee management.

DocuWare Kinetic Solutions help replace manual, paper-based and error-prone workflow with fast, adaptable and automated processes that are designed from our expertise launching thousands of successful digitization projects. A single, cloud-based preconfigured package is fast to deploy and fast to deliver value.

M-Files

M-Files connects to existing systems, like network folders and SharePoint, and makes those systems more intelligent by adding metadata, version control, and workflows to the content. M-Files enables organizations to access and manage the ever-increasing amount of documents and information across all business systems without requiring an expensive and time-consuming migration.

Ask DocuWare a QuestionContact DocuWareAsk M-Files a QuestionContact M-Files