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Compare DonorPerfect, Kindful, and Neon CRM

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DonorPerfect
Optimized for quick response
Kindful
Optimized for quick response
Neon CRM
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DonorPerfect
DonorPerfect
4.3
Based on 168 reviews
Optimized for quick response
remove product
Kindful
Kindful
4.0
Based on 99 reviews
Optimized for quick response
remove product
Neon CRM
Neon CRM
4.2
Based on 43 reviews
 
Express
$159 per month
Starter
$100 per month (billed annually)
1,000 people
$50 per month
 
Essentials
$289 a month
Launch
$200 per month (billed annually)
1,000 people
$110 per month
 
Premier
$479 per month
Growing
$300 per month (billed annually)
25,000 people
$410 per month
 
Pro
Call for pricing
15,000 people
$310 per month
 
5,000 people
$210 per month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a QuoteRequest More InformationRequest More Information
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 159 reviews)
7.9
(Based on 93 reviews)
8.8
(Based on 41 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 159 reviews)
8.1
(Based on 92 reviews)
8.4
(Based on 41 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.4
(Based on 81 reviews)
7.9
(Based on 72 reviews)
8.3
(Based on 29 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.7
(Based on 86 reviews)
8.1
(Based on 72 reviews)
8.8
(Based on 32 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 154 reviews)
8.7
(Based on 91 reviews)
9.0
(Based on 39 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 83 reviews)
8.3
(Based on 71 reviews)
9.4
(Based on 32 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.7
(Based on 158 reviews)
8.5
(Based on 90 reviews)
9.2
(Based on 40 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
69.0%
88.9%
79.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
29.2%
9.1%
14.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
1.8%
2.0%
7.0%
 
Non-Profit Organization Management
52.4%
Non-Profit Organization Management
53.8%
Non-Profit Organization Management
36.2%
 
Individual & Family Services
5.7%
Religious Institutions
4.7%
Higher Education
10.6%
 
Fund-Raising
4.8%
Civic & Social Organization
4.7%
Philanthropy
4.3%
 
Higher Education
3.8%
Philanthropy
2.8%
Information Technology and Services
4.3%
 
Education Management
3.3%
Health, Wellness and Fitness
2.8%
Hospital & Health Care
4.3%
 
Other
30.0%
Other
31.1%
Other
40.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Lauren S.
Administrator in Mental Health Care

I like how user friendly it is. It's fairly intuitive to a new user, so is easy to introduce new employees to. Training is minimal because it is so clear where to do all the things you need to do. The tech support is also very prompt which helps with...

Erin G.
Administrator in Events Services

Once I figured out where the tabs and menus I needed were, I found Kindful very easy to use. I started learning the program before the interface switched to "Kindful 2.0" so it took me a bit to navigate the changes. But once I figured out where everything...

Sally A.
Administrator in Insurance

This system has helped us grow our non-profit and manage our database of event attendees, donors & sponsors. Everything we used prior to was very manual and labor intensive. Neon now allows us to reach a large audience and the push of a few buttons.

Most Helpful Critical Review
Most Helpful Critical Review
Justina J.
User in Non-Profit Organization Management

The format is not appealing or user friendly. I do not like the interface with Constant Contact, so I use MailChimp.

Dena B.
Administrator in Museums and Institutions

Perhaps it was just the four months we were using it, but the software itself needs re-engineering. In that respect, the user experience was dreadful – I received 404 errors constantly for most of their most basic, built-in reports. Results in general were...

Rebecca A.
Administrator in Religious Institutions

Having used other, more advanced (and costly) systems, NEON comes up short on a variety of both basic and advanced features and functionality. There is a major problem with duplicates which is frustrating since there is very little the system does on the...

 
 

As much as we'd like to tell you how great DonorPerfect is for donor management and fundraising, we know it means much more to hear from nonprofit professionals like you. Check out this brief video of some of our clients sharing their reasons for choosing DonorPerfect.

Kindful overview demo video

No videos provided.
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