|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 62 reviews)
|Ease of AdminSee More|
(Based on 65 reviews)
|Quality of SupportSee More|
(Based on 68 reviews)
(Based on 24 reviews)
|Ease of Doing Business WithSee More|
(Based on 61 reviews)
(Based on 12 reviews)
|Product Direction (% positive)See More|
(Based on 70 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Hospital & Health Care
Marketing and Advertising
|Most Helpful Favorable Review|
- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...
The team at Groove is very intentional about their tool and very generous with their insights. The tool itself is very easy to use, has great features and a clean look. I love the different mail boxes, snooze feature, canned responses, ability to change...
|Most Helpful Critical Review|
It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.
Support is a big challenge, everything for the last 2 years that I hear for the team is - it will be done, it is being done. 2 Years back they promised an iOS Application - it is still not there, yes now it's mobile browser friendly - but it is nearly...
|No screenshots provided.|
|Ask EasyVista a Question||Request More Information|