Compare EasyVista vs GuideMe by EdCast

See this comparison of EasyVista vs. GuideMe by EdCast based on data from user reviews. EasyVista rates 3.9/5 stars with 75 reviews. GuideMe by EdCast rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 73 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 73 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
7.4
(Based on 61 reviews)
Not enough data available
Ease of Admin
Ease of Admin
7.7
(Based on 64 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 67 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.3
(Based on 60 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 69 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.7%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.7%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.7%
0.0%
 
Higher Education
14.6%
Information Technology and Services
60.0%
 
Information Technology and Services
10.1%
Computer Software
20.0%
 
Hospital & Health Care
7.9%
Internet
20.0%
 
Insurance
6.7%
 
Government Administration
5.6%
 
Other
55.1%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Prashant B.
User in Information Technology and Services

This is one of the best software for customer onboarding. We have started using guideme extension to create walkthrough of our software functionality to our customer. I like the language feature the most. We can explain the functionality to user in English...

Most Helpful Critical Review
Most Helpful Critical Review
Justin M.
Consultant in Information Technology and Services

It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.

Bhushan D.
User in Information Technology and Services

At this moment, I don't have any major issues, because I just used its image step feature.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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