Compare EasyVista vs HappyFox
See this
comparison of EasyVista vs. HappyFox
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. HappyFox rates 4.6/5 stars with 110 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Mighty
$29 per staff / month
 
Fantastic
$49 per staff / month
 
Enterprise
$69 per staff / month
 
Enterprise Plus
$89 per staff / month
 
Free Trial
Free Trial Unavailable
EasyVista
Free Trial
HappyFox
Mighty
$29per staff / month
Fantastic
$49per staff / month
Enterprise
$69per staff / month
Enterprise Plus
$89per staff / month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
8.9
Ease of Use
Ease of Use
6.9
9.3
Ease of Setup
Ease of Setup
7.1
8.9
Ease of Admin
Ease of Admin
7.5
9.1
Quality of Support
Quality of Support
7.7
9.2
Ease of Doing Business With
Ease of Doing Business With
8.1
9.3
Product Direction (% positive)
Product Direction (% positive)
7.7
9.3
Meets Requirements
EasyVista
8.1
HappyFox
8.9
Ease of Use
EasyVista
6.9
HappyFox
9.3
Ease of Setup
EasyVista
7.1
HappyFox
8.9
Ease of Admin
EasyVista
7.5
HappyFox
9.1
Quality of Support
EasyVista
7.7
HappyFox
9.2
Ease of Doing Business With
EasyVista
8.1
HappyFox
9.3
Product Direction (% positive)
EasyVista
7.7
HappyFox
9.3

Features

Knowledge Share
Knowledge Base
EasyVista
Not enough data available
HappyFox
8.5
Searchable Articles
EasyVista
Not enough data available
HappyFox
8.8
Community Forums
EasyVista
Not enough data available
HappyFox
Not enough data available
Interactive FAQs & Forums
EasyVista
Not enough data available
HappyFox
Not enough data available
Interaction
Web Portals
EasyVista
6.3
HappyFox
7.2
Forum to Reponse
EasyVista
Not enough data available
HappyFox
8.1
Tickets and Tagging
EasyVista
6.2
HappyFox
9.3
Live Chat
EasyVista
Not enough data available
HappyFox
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
46.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
38.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
15.5%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
HappyFox
Small-Business
46.4%
Mid-Market
38.1%
Enterprise
15.5%

Reviewers' Industry

 
Higher Education
14.3%
Information Technology and Services
14.1%
 
Information Technology and Services
9.9%
Computer Software
12.2%
 
Hospital & Health Care
7.7%
Higher Education
6.4%
 
Insurance
6.6%
Real Estate
3.8%
 
Government Administration
5.5%
Education Management
3.8%
 
Other
56.0%
Other
59.6%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%
HappyFox
Information Technology and Services
14.1%
Computer Software
12.2%
Higher Education
6.4%
Real Estate
3.8%
Education Management
3.8%
Other
59.6%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

I would love for them to invest more in their REST Services. We have many integrations and have had some struggles due to their maturity with REST.

Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
G2 Crowd User

I would love for them to invest more in their REST Services. We have many integrations and have had some struggles due to their maturity with REST.

HappyFox
Most Helpful Favorable Review
Michael B.
Administrator in Computer Software

Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...

Most Helpful Critical Review
Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

HappyFox
No videos provided

Downloads

 No downloads provided
HappyFox
No downloads provided
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