See this comparison of EasyVista vs. Helpshift based on data from user reviews. EasyVista rates 3.9/5 stars with 74 reviews. Helpshift rates 4.3/5 stars with 94 reviews. Each product's score is calculated by real-time data from verified user reviews.
$95 Per User / Per Month
$135 Per User / Per Month
$160 Per User / Per Month
|Meets RequirementsSee More|
|Ease of UseSee More|
|Ease of SetupSee More|
(Based on 60 reviews)
|Ease of AdminSee More|
(Based on 63 reviews)
(Based on 38 reviews)
|Quality of SupportSee More|
(Based on 66 reviews)
(Based on 71 reviews)
|Ease of Doing Business WithSee More|
(Based on 59 reviews)
|Product Direction (% positive)See More|
(Based on 68 reviews)
(Based on 78 reviews)
(50 or fewer emp.)
(> 1000 emp.)
Information Technology and Services
Hospital & Health Care
|Most Helpful Favorable Review|
- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...
G2 Crowd User
I like that Helpshift notifies me of any issues assigned to me. It is also extremely organized. I love the capability of adding different folders. Helps me to be efficient and work smart.
|Most Helpful Critical Review|
G2 Crowd User in Defense & Space
The interface is not intuitive. Training is required in order to understand how to move Incidents and Service Requests to the technicians that need them. Search features are poor.
G2 Crowd User
Bad ticket assigning system. No option to give channel/category based support.
|Ask EasyVista a Question||Ask Helpshift a Question|