Compare EasyVista, HubSpot Service Hub, and Cherwell Service Management

 
Service Hub Enterprise
$1,200 /month
 
Service Hub Professional
$400 /month
 
Service Hub Starter
$50 /month
 
Service Hub Free
$0
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.9
(Based on 15 reviews)
8.4
(Based on 118 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
9.0
(Based on 15 reviews)
7.9
(Based on 118 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.1
(Based on 8 reviews)
7.7
(Based on 72 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.3
(Based on 7 reviews)
8.4
(Based on 72 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
8.7
(Based on 15 reviews)
8.4
(Based on 102 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.1
(Based on 8 reviews)
8.9
(Based on 73 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
10.0
(Based on 14 reviews)
8.0
(Based on 118 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
61.1%
8.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
33.3%
22.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
5.6%
68.5%
 
Higher Education
14.3%
Marketing and Advertising
28.0%
Information Technology and Services
15.4%
 
Information Technology and Services
9.9%
Telecommunications
8.0%
Hospital & Health Care
10.5%
 
Hospital & Health Care
7.7%
Mechanical or Industrial Engineering
8.0%
Higher Education
9.8%
 
Insurance
6.6%
Legal Services
8.0%
Government Administration
9.8%
 
Government Administration
5.5%
Primary/Secondary Education
4.0%
Financial Services
5.6%
 
Other
56.0%
Other
44.0%
Other
49.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User

I love how user friendly HubSpot has been for our Customer Success Team. It is very easy to log phone calls, emails, and notes in the system where everyone can see what has been going on with our customers.

G2 Crowd User in Higher Education

We like the flexibility and the minimal development skills required to support and manage the application

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Outsourcing/Offshoring

Many of the configurations cannot be applied selectively (e.g. KPI). Support for implmeneting new configuration is not always availabe or useful. In case of major fault we are not alwasy informed

G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Information Technology and Services

The user interface makes it very difficult to do most anything

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided.

Find out how Cherwell Service Management helps your IT team automate routine IT service desk processes as well as partner with the business to deliver genuine value.

 No downloads provided.No downloads provided.
Ask EasyVista a QuestionContact EasyVistaAsk Service Hub a QuestionContact Service HubAsk Cherwell a QuestionContact Cherwell
Kate from G2 Crowd

Need help?

I can help.