Compare EasyVista, HubSpot Service Hub, and Samanage

 
Service Hub Free
$0
TEAM
$29 per month
 
Service Hub Enterprise
$1,200 /month
BUSINESS
$59 per month
 
Service Hub Professional
$400 /month
PROFESSIONAL
$79 per month
 
Service Hub Starter
$50 /month
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.9
(Based on 15 reviews)
8.7
(Based on 446 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
9.0
(Based on 15 reviews)
9.1
(Based on 445 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.1
(Based on 8 reviews)
8.8
(Based on 370 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.3
(Based on 7 reviews)
9.0
(Based on 386 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
8.7
(Based on 15 reviews)
9.1
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.1
(Based on 8 reviews)
9.2
(Based on 372 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
10.0
(Based on 14 reviews)
9.3
(Based on 437 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
61.1%
6.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
33.3%
70.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
5.6%
23.3%
 
Higher Education
14.3%
Marketing and Advertising
28.0%
Information Technology and Services
12.5%
 
Information Technology and Services
9.9%
Telecommunications
8.0%
Hospital & Health Care
10.5%
 
Hospital & Health Care
7.7%
Mechanical or Industrial Engineering
8.0%
Higher Education
5.9%
 
Insurance
6.6%
Legal Services
8.0%
Education Management
5.4%
 
Government Administration
5.5%
Primary/Secondary Education
4.0%
Computer Software
4.3%
 
Other
56.0%
Other
44.0%
Other
61.4%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User

it's easy to use- much easier than our previous agency management system

Michael K.
Administrator in Security and Investigations

We came from a free IT ticketing system to SAmanage. We had no way of easily tracking inventory, we had no CMDB, and no way to easily track tickets during their life cycle. Since deploying SAmanage My department has completely changed, and the way the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Hospital & Health Care

ESM is not very intuitive and takes training to be able to use.

G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

G2 Crowd User in Apparel & Fashion

Too many lousy features. The lack of automation is a huge turn off. The options are limited for managing helpdesk tickets.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Ask EasyVista a QuestionContact EasyVistaAsk Service Hub a QuestionContact Service HubAsk Samanage a QuestionContact Samanage
Kate from G2 Crowd

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