Compare EasyVista, HubSpot Service Hub, and ServiceNow

 
Service Hub Enterprise
$1,200 /month
 
Service Hub Professional
$400 /month
 
Service Hub Starter
$50 /month
 
Service Hub Free
$0
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.9
(Based on 15 reviews)
8.5
(Based on 501 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
9.0
(Based on 15 reviews)
7.7
(Based on 501 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.1
(Based on 8 reviews)
7.5
(Based on 145 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.3
(Based on 7 reviews)
8.0
(Based on 147 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
8.7
(Based on 15 reviews)
8.1
(Based on 401 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.1
(Based on 8 reviews)
8.3
(Based on 144 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
10.0
(Based on 14 reviews)
8.0
(Based on 494 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
61.1%
3.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
33.3%
17.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
5.6%
79.2%
 
Higher Education
14.3%
Marketing and Advertising
28.0%
Information Technology and Services
27.4%
 
Information Technology and Services
9.9%
Telecommunications
8.0%
Higher Education
7.7%
 
Hospital & Health Care
7.7%
Mechanical or Industrial Engineering
8.0%
Hospital & Health Care
7.4%
 
Insurance
6.6%
Legal Services
8.0%
Computer Software
6.7%
 
Government Administration
5.5%
Primary/Secondary Education
4.0%
Financial Services
5.8%
 
Other
56.0%
Other
44.0%
Other
44.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User

Knowledge base is very deep and well written

G2 Crowd User in Computer Software

- Organized ticketing queue - Automated email mechanism - Priority based suggestions - ETA alerts - Enhanced knowledge management associated with tickets

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Computer Games

there is nothing i really dont dont like about it...

G2 Crowd User

Right now we are using for over a month and it feels like we are being the testers for their product where each week we are coming up with a bug or an issue or an improvement following they will try to implement. This improvement as they say may or may not...

Hiren D.
User in Information Technology and Services

The Search ability can be a very tedious task and most of the times a ticket gets re-routed to the default home page. This might not be a problem for some of the use cases where the search fields are more controlled. Frequently there can be a lag while...

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided.No videos provided.
 No downloads provided.No downloads provided.
Ask EasyVista a QuestionContact EasyVistaAsk Service Hub a QuestionContact Service HubAsk ServiceNow a QuestionContact ServiceNow
Kate from G2 Crowd

Need help?

I can help.