Compare EasyVista vs Inbenta

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comparison of EasyVista vs. Inbenta
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. Inbenta rates 4.6/5 stars with 12 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.4
(Based on 12 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
8.6
(Based on 12 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
9.2
(Based on 11 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.5
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
9.5
(Based on 12 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.9
(Based on 11 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
9.1
(Based on 12 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
25.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
50.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
25.0%
 
Higher Education
14.3%
Internet
41.7%
 
Information Technology and Services
9.9%
Information Technology and Services
33.3%
 
Hospital & Health Care
7.7%
Computer Software
16.7%
 
Insurance
6.6%
Government Administration
8.3%
 
Government Administration
5.5%
 
Other
56.0%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Lauren S.
Administrator in Information Technology and Services

I love the deflection tool to reduce the number of tickets submitted, because it prompts the customer to really consider if they can find their answer on their own. I also love how i can test the way an article appears to the public before it does in the...

Most Helpful Critical Review
Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

Neil H.
Consultant in Internet

not much, really. every tool requires training, and Inbenta's tools are relatively easy to use!

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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