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Compare EasyVista vs Jira Service Desk

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comparison of EasyVista vs. Jira Service Desk
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. Jira Service Desk rates 4.1/5 stars with 436 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$10 /month
 
FOR GROWING TEAMS
$20 /agent/month
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.6
(Based on 413 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
8.1
(Based on 414 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
7.6
(Based on 155 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
7.7
(Based on 153 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
8.2
(Based on 343 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
8.4
(Based on 143 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
8.1
(Based on 405 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
16.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
40.6%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
42.5%
 
Higher Education
14.3%
Information Technology and Services
28.8%
 
Information Technology and Services
9.9%
Computer Software
15.1%
 
Hospital & Health Care
7.7%
Internet
6.0%
 
Insurance
6.6%
Telecommunications
4.3%
 
Government Administration
5.5%
Financial Services
4.1%
 
Other
56.0%
Other
41.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Sushant D.
User in Information Technology and Services

Jira, provides an ease in tracking down the tasks, and efforts of an individual, and generates a report for this data given, providing the efficiency of the team as a whole. It uses kanban board to show a detailed information of the individuals. We can...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User

I would love for them to invest more in their REST Services. We have many integrations and have had some struggles due to their maturity with REST.

G2 Crowd User in Information Technology and Services

Lacks the desired social media presence.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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