Compare EasyVista vs Kana

See this comparison of EasyVista vs. KANA Enterprise based on data from user reviews. EasyVista rates 3.9/5 stars with 74 reviews. KANA Enterprise rates 3.8/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 72 reviews)
8.2
(Based on 11 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 72 reviews)
8.5
(Based on 11 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 60 reviews)
6.8
(Based on 7 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 63 reviews)
7.0
(Based on 7 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 66 reviews)
7.8
(Based on 8 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 59 reviews)
7.0
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.8
(Based on 68 reviews)
7.1
(Based on 11 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.8%
0.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.0%
10.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.2%
90.0%
 
Higher Education
14.8%
Information Technology and Services
18.8%
 
Information Technology and Services
10.2%
Financial Services
12.5%
 
Hospital & Health Care
8.0%
Outsourcing/Offshoring
12.5%
 
Insurance
6.8%
Telecommunications
12.5%
 
Government Administration
5.7%
Insurance
12.5%
 
Other
54.5%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
0?e=1527534000&v=alpha&t=0obvnwzbdf0gncdlvn9s94oxcwhdxm3inqp7bpf6ne8
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User in Outsourcing/Offshoring

It is user friendly for the agent as well as management.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Higher Education

Hard to learn and use the administrator interface

G2 Crowd User in Financial Services

The collation of data can involve as many as 12 different pages, which makes it hard to view everything at once.

 
 No screenshots provided.
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided.
 No downloads provided.
Ask EasyVista a QuestionContact EasyVistaRequest More InformationRequest More Information
Kate avatar
Kate from G2 Crowd

Need help?

I can help.