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Compare EasyVista vs KnowledgeOwl

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comparison of EasyVista vs. KnowledgeOwl
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. KnowledgeOwl rates 4.5/5 stars with 66 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
KnowledgeOwl Subscription
$49 month
 
Additional Knowledge Bases
$30 month
 
Additional Users
$20 month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
9.1
(Based on 65 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
9.1
(Based on 65 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
9.0
(Based on 48 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
9.0
(Based on 51 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
9.7
(Based on 59 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.7
(Based on 48 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
9.4
(Based on 65 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
31.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
45.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
22.7%
 
Higher Education
14.3%
Computer Software
23.2%
 
Information Technology and Services
9.9%
Information Technology and Services
8.7%
 
Hospital & Health Care
7.7%
Education Management
8.7%
 
Insurance
6.6%
Internet
8.7%
 
Government Administration
5.5%
Non-Profit Organization Management
7.2%
 
Other
56.0%
Other
43.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User in Computer Software

Ease of use, flexibility, and the ability to meet my company's KB goals without unnecessary complexity..

Most Helpful Critical Review
Most Helpful Critical Review
Justin M.
Consultant in Information Technology and Services

It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.

Andrea P.
Administrator in Human Resources

One cannot copy and paste images from a tool like Jing. Copying and pasting text works just fine, it's just the use of the "Copy/Paste" function with images that does not seem to work at all.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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