Compare EasyVista vs KnowledgeOwl
See this
comparison of EasyVista vs. KnowledgeOwl
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. KnowledgeOwl rates 4.5/5 stars with 68 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
KnowledgeOwl Subscription
$49
month
 
Additional Knowledge Bases
$30
month
 
Additional Users
$20
month
 
Free Trial
Free Trial Unavailable
EasyVista
Free Trial
KnowledgeOwl
KnowledgeOwl Subscription
$49month
Additional Knowledge Bases
$30month
Additional Users
$20month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.1
9.0
Ease of Use
Ease of Use
6.9
9.0
Ease of Setup
Ease of Setup
7.1
8.9
Ease of Admin
Ease of Admin
7.5
8.9
Quality of Support
Quality of Support
7.7
9.6
Ease of Doing Business With
Ease of Doing Business With
8.1
9.6
Product Direction (% positive)
Product Direction (% positive)
7.7
9.3
Meets Requirements
EasyVista
8.1
KnowledgeOwl
9.0
Ease of Use
EasyVista
6.9
KnowledgeOwl
9.0
Ease of Setup
EasyVista
7.1
KnowledgeOwl
8.9
Ease of Admin
EasyVista
7.5
KnowledgeOwl
8.9
Quality of Support
EasyVista
7.7
KnowledgeOwl
9.6
Ease of Doing Business With
EasyVista
8.1
KnowledgeOwl
9.6
Product Direction (% positive)
EasyVista
7.7
KnowledgeOwl
9.3

Features

Knowledge Share
Knowledge Base
EasyVista
Not enough data available
KnowledgeOwl
Not enough data available
Searchable Articles
EasyVista
Not enough data available
KnowledgeOwl
Not enough data available
Community Forums
EasyVista
Not enough data available
KnowledgeOwl
Not enough data available
Interactive FAQs & Forums
EasyVista
Not enough data available
KnowledgeOwl
Not enough data available
Interaction
Web Portals
EasyVista
6.3
KnowledgeOwl
Not enough data available
Forum to Reponse
EasyVista
Not enough data available
KnowledgeOwl
Not enough data available
Tickets and Tagging
EasyVista
6.2
KnowledgeOwl
Not enough data available
Live Chat
EasyVista
Not enough data available
KnowledgeOwl
Not enough data available

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
30.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
44.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
25.0%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
KnowledgeOwl
Small-Business
30.9%
Mid-Market
44.1%
Enterprise
25.0%

Reviewers' Industry

 
Higher Education
14.3%
Computer Software
22.5%
 
Information Technology and Services
9.9%
Internet
8.5%
 
Hospital & Health Care
7.7%
Information Technology and Services
8.5%
 
Insurance
6.6%
Education Management
8.5%
 
Government Administration
5.5%
Non-Profit Organization Management
7.0%
 
Other
56.0%
Other
45.1%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%
KnowledgeOwl
Computer Software
22.5%
Internet
8.5%
Information Technology and Services
8.5%
Education Management
8.5%
Non-Profit Organization Management
7.0%
Other
45.1%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

John A.
Administrator in Computer Software

We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type...

Most Helpful Critical Review
Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

KnowledgeOwl
Most Helpful Favorable Review
John A.
Administrator in Computer Software

We originally went with Knowledge Owl because it was light-weight and did not enforce a ticketing and chat customer support as part of the package--as we use someone else's platform for these purposes. We were mainly interested in a Wordpress-y type...

Most Helpful Critical Review
G2 Crowd User in Non-Profit Organization Management

I do not like that pasting is not a seamless process and keeping/changing formatting upon doing so is very difficult. Countless times I've lost work when creating content because I've had to move away from Knowledge Owl and was logged out and this work was...

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided
EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

KnowledgeOwl
No videos provided

Downloads

 No downloads provided
KnowledgeOwl
No downloads provided
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