Compare EasyVista vs LiveHelpNow

See this

comparison of EasyVista vs. LiveHelpNow
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. LiveHelpNow rates 4.2/5 stars with 112 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.8
(Based on 104 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
8.8
(Based on 104 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.6
(Based on 82 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.5
(Based on 81 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
8.7
(Based on 93 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.0
(Based on 81 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
8.0
(Based on 103 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
48.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
33.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
18.8%
 
Higher Education
14.3%
Information Technology and Services
7.8%
 
Information Technology and Services
9.9%
Retail
5.7%
 
Hospital & Health Care
7.7%
Insurance
4.3%
 
Insurance
6.6%
Consumer Goods
4.3%
 
Government Administration
5.5%
Business Supplies and Equipment
4.3%
 
Other
56.0%
Other
73.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User

Very intuitive and responsive. Customers like it a lot since it has a great user interface

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Higher Education

-Technical support isn't as fast as I would like -Interface is a little outdated and could be more user friendly -The project management module needs enhancements,

G2 Crowd User

The software/operator panel can be slow (like an old computer).

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

No videos provided.
 No downloads provided.
Ask EasyVista a QuestionContact EasyVistaAsk LiveHelpNow a QuestionContact LiveHelpNow
Kate from G2 Crowd

Need help?

I can help.