Compare EasyVista vs LiveHelpNow

See this comparison of EasyVista vs. LiveHelpNow based on data from user reviews. EasyVista rates 3.9/5 stars with 74 reviews. LiveHelpNow rates 4.2/5 stars with 106 reviews. Each product's score is calculated by real-time data from verified user reviews.

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EasyVista
EasyVista
Based on 74 reviews
LiveHelpNow
LiveHelpNow
Based on 106 reviews
 
Live chat and SMS
$18.90 per month
 
Call management
$9 per month
 
Knowledge base management
$18.90 per month
 
Support Ticket Sofware
$18.90 per month
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 72 reviews)
8.7
(Based on 98 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 72 reviews)
8.7
(Based on 98 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 60 reviews)
8.6
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 63 reviews)
8.5
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 66 reviews)
8.7
(Based on 88 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 59 reviews)
9.0
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.8
(Based on 68 reviews)
7.9
(Based on 97 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.8%
49.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.0%
33.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.2%
17.9%
 
Higher Education
14.8%
Information Technology and Services
8.3%
 
Information Technology and Services
10.2%
Retail
6.1%
 
Hospital & Health Care
8.0%
Insurance
4.5%
 
Insurance
6.8%
Consumer Goods
4.5%
 
Government Administration
5.7%
Real Estate
3.8%
 
Other
54.5%
Other
72.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User in Consumer Goods

LiveHelpNow is a great tool that allows you quick, easy access to assistance and learning how to do new tasks

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Defense & Space

The interface is not intuitive. Training is required in order to understand how to move Incidents and Service Requests to the technicians that need them. Search features are poor.

G2 Crowd User in Information Technology and Services

It's difficult to navigate and change chat configurations. Also, it's very hard to update user information. The options for the chat configurations are big and clunky. Prefer more subtle chat options. Also, it's nearly impossible to configure different...

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

LiveHelpNow help desk software. Company and vision

Ask EasyVista a QuestionContact EasyVista
Kate from G2 Crowd

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