Compare EasyVista vs MindTouch

See this comparison of EasyVista vs. MindTouch based on data from user reviews. EasyVista rates 3.9/5 stars with 75 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 73 reviews)
8.3
(Based on 50 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 73 reviews)
8.3
(Based on 50 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 61 reviews)
8.0
(Based on 42 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 64 reviews)
8.4
(Based on 43 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 67 reviews)
8.8
(Based on 49 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 60 reviews)
9.0
(Based on 42 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 69 reviews)
8.1
(Based on 49 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.7%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.7%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.7%
22.4%
 
Higher Education
14.6%
Computer Software
36.4%
 
Information Technology and Services
10.1%
Information Technology and Services
16.7%
 
Hospital & Health Care
7.9%
Financial Services
7.6%
 
Insurance
6.7%
Telecommunications
6.1%
 
Government Administration
5.6%
Insurance
4.5%
 
Other
55.1%
Other
28.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Robert P.
Administrator in Architecture & Planning

Customer service at MindTouch is unparalleled. I hold them up as THE example to any vendor. Any call or email into MindTouch gets an almost immediate, personal response, often by phone. Everyone I have worked with at MindTouch over the years has been...

Most Helpful Critical Review
Most Helpful Critical Review
Justin M.
Consultant in Information Technology and Services

It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.

G2 Crowd User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Ask EasyVista a QuestionContact EasyVistaAsk MindTouch a QuestionContact MindTouch
Kate from G2 Crowd

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