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Compare EasyVista vs MyGuide

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comparison of EasyVista vs. MyGuide
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. MyGuide rates 4.8/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
10.0
(Based on 5 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
9.7
(Based on 5 reviews)
Ease of Setup
Ease of Setup
7.4
(Based on 62 reviews)
Not enough data available
Ease of Admin
Ease of Admin
7.8
(Based on 65 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
10.0
(Based on 5 reviews)
Ease of Doing Business With
Ease of Doing Business With
8.3
(Based on 61 reviews)
Not enough data available
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
7.9
(Based on 5 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
80.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
0.0%
 
Higher Education
14.3%
Information Technology and Services
60.0%
 
Information Technology and Services
9.9%
Internet
20.0%
 
Hospital & Health Care
7.7%
Computer Software
20.0%
 
Insurance
6.6%
 
Government Administration
5.5%
 
Other
56.0%
Other
0.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Verdi E.
User in Internet

We are GuideMe partners and love the benefits the solution provides to customer success, sales, and retention teams. GuideMe is a great solution for explainer videos and tutorials that resonate with the audience and are simple to setup, scale, and deploy....

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Higher Education

-Technical support isn't as fast as I would like -Interface is a little outdated and could be more user friendly -The project management module needs enhancements,

Nilesh T.
Administrator in Information Technology and Services

There isn't anything about GuideMe that I dislike so far. They are constantly adding new features to the product thus making it more beneficial.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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Kate from G2 Crowd

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