Compare EasyVista vs Samanage
See this
comparison of EasyVista vs. Samanage
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. Samanage rates 4.4/5 stars with 473 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
TEAM
$29
per month
 
BUSINESS
$59
per month
 
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial
EasyVista
Free Trial
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.1
8.6
Ease of Use
Ease of Use
6.9
9.0
Ease of Setup
Ease of Setup
7.1
8.7
Ease of Admin
Ease of Admin
7.5
8.9
Quality of Support
Quality of Support
7.7
9.0
Ease of Doing Business With
Ease of Doing Business With
8.1
9.1
Product Direction (% positive)
Product Direction (% positive)
7.7
9.2
Meets Requirements
EasyVista
8.1
Samanage
8.6
Ease of Use
EasyVista
6.9
Samanage
9.0
Ease of Setup
EasyVista
7.1
Samanage
8.7
Ease of Admin
EasyVista
7.5
Samanage
8.9
Quality of Support
EasyVista
7.7
Samanage
9.0
Ease of Doing Business With
EasyVista
8.1
Samanage
9.1
Product Direction (% positive)
EasyVista
7.7
Samanage
9.2

Features

Administration
Change Management
EasyVista
Not enough data available
Samanage
9.4
Asset Management
EasyVista
Not enough data available
Samanage
9.3
Reports & Analytics
EasyVista
Not enough data available
Samanage
9.1
Incident Management
Automate Ticket Routing
EasyVista
6.8
Samanage
8.6
Ticket Prioritization
EasyVista
6.4
Samanage
8.6
Ticket Notifications
EasyVista
6.9
Samanage
8.7
Knowledge Base
EasyVista
5.6
Samanage
8.4
Knowledge Base/Ticket Integration
EasyVista
6.0
Samanage
8.5
Service Desk
Help Desk
EasyVista
Not enough data available
Samanage
9.7
Incident Reports
EasyVista
Not enough data available
Samanage
9.6
Process Workflow
EasyVista
Not enough data available
Samanage
9.4
Reporting
Dashboards
EasyVista
4.3
Samanage
8.4
Time Tracking
EasyVista
5.6
Samanage
8.3
Surveys
EasyVista
Not enough data available
Samanage
8.1
Access & Usability
Mobile
EasyVista
4.3
Samanage
7.1
Self Service
EasyVista
6.9
Samanage
8.4
Active Directory
EasyVista
7.3
Samanage
8.2
Multi-Channel Access
EasyVista
Not enough data available
Samanage
8.4

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
6.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
69.7%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
23.6%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
Samanage
Small-Business
6.7%
Mid-Market
69.7%
Enterprise
23.6%

Reviewers' Industry

 
Higher Education
14.3%
Information Technology and Services
12.5%
 
Information Technology and Services
9.9%
Hospital & Health Care
10.5%
 
Hospital & Health Care
7.7%
Higher Education
5.8%
 
Insurance
6.6%
Education Management
5.3%
 
Government Administration
5.5%
Computer Software
4.3%
 
Other
56.0%
Other
61.5%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%
Samanage
Information Technology and Services
12.5%
Hospital & Health Care
10.5%
Higher Education
5.8%
Education Management
5.3%
Computer Software
4.3%
Other
61.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Marc F.
Executive Sponsor in Telecommunications

Excellent for tracking vendor contracts, spending and IT assets on a per office (shared assets) or individual assets. This solution has allowed us to improve our on/off boarding process, as it relates to provisioning of assets/services and reporting of...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Accounting

Most of it. It is not intuitive at all. Takes way to long to use and run accurate reports.

G2 Crowd User

Samanage lacks the flexibility to customize it to your exact needs and preferences.

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
G2 Crowd User in Accounting

Most of it. It is not intuitive at all. Takes way to long to use and run accurate reports.

Samanage
Most Helpful Favorable Review
Marc F.
Executive Sponsor in Telecommunications

Excellent for tracking vendor contracts, spending and IT assets on a per office (shared assets) or individual assets. This solution has allowed us to improve our on/off boarding process, as it relates to provisioning of assets/services and reporting of...

Most Helpful Critical Review
G2 Crowd User

Samanage lacks the flexibility to customize it to your exact needs and preferences.

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Ask EasyVista a QuestionContact EasyVistaAsk Samanage a QuestionContact Samanage