Compare EasyVista, Samanage, and Solvvy
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EasyVista
EasyVista
Samanage
Samanage
Optimized for quick response
Solvvy
Solvvy
Optimized for quick response

Pricing

 
TEAM
$29
per month
 
BUSINESS
$59
per month
 
PROFESSIONAL
$79
per month
 
Free Trial
Free Trial
Free Trial
EasyVista
Free Trial
Samanage
TEAM
$29per month
BUSINESS
$59per month
PROFESSIONAL
$79per month
Free Trial
Solvvy
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.1
8.6
8.8
Ease of Use
Ease of Use
6.9
9.0
9.3
Ease of Setup
Ease of Setup
7.1
8.7
8.9
Ease of Admin
Ease of Admin
7.5
8.9
9.2
Quality of Support
Quality of Support
7.7
9.0
9.4
Ease of Doing Business With
Ease of Doing Business With
8.1
9.1
9.7
Product Direction (% positive)
Product Direction (% positive)
7.7
9.2
10.0
Meets Requirements
EasyVista
8.1
Samanage
8.6
Solvvy
8.8
Ease of Use
EasyVista
6.9
Samanage
9.0
Solvvy
9.3
Ease of Setup
EasyVista
7.1
Samanage
8.7
Solvvy
8.9
Ease of Admin
EasyVista
7.5
Samanage
8.9
Solvvy
9.2
Quality of Support
EasyVista
7.7
Samanage
9.0
Solvvy
9.4
Ease of Doing Business With
EasyVista
8.1
Samanage
9.1
Solvvy
9.7
Product Direction (% positive)
EasyVista
7.7
Samanage
9.2
Solvvy
10.0

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
6.7%
15.8%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
69.7%
84.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
23.6%
0%
EasyVista
Small-Business
7.9%
Mid-Market
26.3%
Enterprise
65.8%
Samanage
Small-Business
6.7%
Mid-Market
69.7%
Enterprise
23.6%
Solvvy
Small-Business
15.8%
Mid-Market
84.2%
Enterprise
0%

Reviewers' Industry

 
Higher Education
14.3%
Information Technology and Services
12.5%
Internet
31.3%
 
Information Technology and Services
9.9%
Hospital & Health Care
10.5%
Computer Software
28.1%
 
Hospital & Health Care
7.7%
Higher Education
5.8%
Retail
15.6%
 
Insurance
6.6%
Education Management
5.3%
Consumer Electronics
6.3%
 
Government Administration
5.5%
Computer Software
4.3%
Computer Networking
6.3%
 
Other
56.0%
Other
61.5%
Other
12.5%
EasyVista
Higher Education
14.3%
Information Technology and Services
9.9%
Hospital & Health Care
7.7%
Insurance
6.6%
Government Administration
5.5%
Other
56.0%
Samanage
Information Technology and Services
12.5%
Hospital & Health Care
10.5%
Higher Education
5.8%
Education Management
5.3%
Computer Software
4.3%
Other
61.5%
Solvvy
Internet
31.3%
Computer Software
28.1%
Retail
15.6%
Consumer Electronics
6.3%
Computer Networking
6.3%
Other
12.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Melissa M.
Administrator in Insurance

The ability to track and address IT problems and create tickets Asset Management Ability to track software licenses and subscription services User Friendly Easy to Set up

Yael M.
Administrator in Internet

The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a...

Most Helpful Critical Review
Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

G2 Crowd User

We think the cost of this software is a bit too high. We only use the inventory part and this should be a stand alone product.

 
EasyVista
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

Samanage
Most Helpful Favorable Review
Melissa M.
Administrator in Insurance

The ability to track and address IT problems and create tickets Asset Management Ability to track software licenses and subscription services User Friendly Easy to Set up

Most Helpful Critical Review
G2 Crowd User

We think the cost of this software is a bit too high. We only use the inventory part and this should be a stand alone product.

Solvvy
Most Helpful Favorable Review
Yael M.
Administrator in Internet

The AI for Customer Support market is really crowded, but Solvvy stands out for being so communicative, responsive, and friendly. Their Customer Success team works quickly and thoroughly to help us get what we need out of Solvvy. They also provide us a...

Screenshots

 
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Videos

 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

EasyVista

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

Samanage

Samanage Service Platform is an IT and employee service management solution that helps you redefine employee service experiences in a seamless, smart, and meaningful way. With Samanage, you can treat your employees like your best customers through a single service desk for the entire company.

Solvvy
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