Compare EasyVista vs SnapEngage

See this comparison of EasyVista vs. SnapEngage based on data from user reviews. EasyVista rates 3.9/5 stars with 74 reviews. SnapEngage rates 4.5/5 stars with 123 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Premier Plan
$420 month
 
Plus Plan (Most Popular!)
$140 /month
 
Business Plan
$60 /month.
 
Enterprise Plan
Custom
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 72 reviews)
8.8
(Based on 119 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 72 reviews)
9.3
(Based on 121 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 60 reviews)
9.0
(Based on 79 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 63 reviews)
9.0
(Based on 78 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 66 reviews)
9.2
(Based on 110 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 59 reviews)
9.4
(Based on 78 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.8
(Based on 68 reviews)
8.7
(Based on 119 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.8%
42.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.0%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.2%
9.8%
 
Higher Education
14.8%
Computer Software
14.9%
 
Information Technology and Services
10.2%
Information Technology and Services
14.2%
 
Hospital & Health Care
8.0%
Financial Services
5.4%
 
Insurance
6.8%
Insurance
4.7%
 
Government Administration
5.7%
Telecommunications
4.7%
 
Other
54.5%
Other
56.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Kristen F.
Administrator in Information Technology and Services

We worked with LivePerson for about three years, but had become disappointed with their reporting features once they switch to a new online platform. SnapEngage was a refreshing change. The chat box is very sleek and the ability to match it to our brand was...

Most Helpful Critical Review
Most Helpful Critical Review
Carlos C.
Administrator in Banking

The usability, the project module is not user friendly, in simple task as creating a task. Other example an article in the Knowledge Base module is a small window and difficult to page down and page up, the solution should be a simple html page full window....

G2 Crowd User

some areas are too technical for marketing departments to understand. More support should be provided to set up dashboards. An account manager should contact each client once every 6 month to understand the level of satisfaction. integration with CRM....

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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