G2 Crowd gives a real-time look at how dreamforce sponsors and exhibitioners stack up.

Compare EasyVista vs TeamSupport

See this

comparison of EasyVista vs. TeamSupport
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. TeamSupport rates 4.3/5 stars with 481 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
Add Product
EasyVista
EasyVista
3.9
Based on 76 reviews
TeamSupport
TeamSupport
4.3
Based on 481 reviews
 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.7
(Based on 468 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
8.8
(Based on 469 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.5
(Based on 220 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.8
(Based on 221 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
9.0
(Based on 424 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.3
(Based on 226 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
9.1
(Based on 470 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
41.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
48.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
10.4%
 
Higher Education
14.3%
Computer Software
27.9%
 
Information Technology and Services
9.9%
Information Technology and Services
21.4%
 
Hospital & Health Care
7.7%
Internet
5.9%
 
Insurance
6.6%
Financial Services
4.6%
 
Government Administration
5.5%
Hospitality
3.8%
 
Other
56.0%
Other
36.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Outsourcing/Offshoring

Many of the configurations cannot be applied selectively (e.g. KPI). Support for implmeneting new configuration is not always availabe or useful. In case of major fault we are not alwasy informed

G2 Crowd User in Computer Software

There is nothing in particular but the UI could be improved a bit.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Ask EasyVista a QuestionContact EasyVista
Kate from G2 Crowd

Need help?

I can help.