Compare EasyVista vs TeamSupport

See this comparison of EasyVista vs. TeamSupport based on data from user reviews. EasyVista rates 3.9/5 stars with 74 reviews. TeamSupport rates 4.4/5 stars with 468 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Easyvista
Teamsupport
Add Product
EasyVista
EasyVista
Based on 74 reviews
TeamSupport
TeamSupport
Based on 468 reviews
 
Support Desk
$50 / agent / month billed annually
 
Enterprise
$65 / agent / month billed annually
 
Private Cloud
Custom Contact Us for Pricing
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 72 reviews)
8.7
(Based on 456 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 72 reviews)
8.8
(Based on 457 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 60 reviews)
8.5
(Based on 215 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 63 reviews)
8.8
(Based on 216 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 66 reviews)
9.0
(Based on 413 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 59 reviews)
9.3
(Based on 221 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.8
(Based on 68 reviews)
9.2
(Based on 458 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.8%
42.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.0%
48.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.2%
9.3%
 
Higher Education
14.8%
Computer Software
28.3%
 
Information Technology and Services
10.2%
Information Technology and Services
21.8%
 
Hospital & Health Care
8.0%
Internet
6.1%
 
Insurance
6.8%
Financial Services
4.6%
 
Government Administration
5.7%
Hospitality
4.0%
 
Other
54.5%
Other
35.2%
Most Helpful Favorable Review
Most Helpful Favorable Review
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Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

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Jessica H.
Administrator in Information Technology and Services

TeamSupport gives our team a way to organize our ticket types, create workflow, and tag commonly used knowledge articles to ensure our process is efficient and effective for supporting our clients. We can open our tickets in real-time, collaborate, and...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Higher Education

Hard to learn and use the administrator interface

G2 Crowd User in Internet

Ticket tracking when it is not your own ticket is impossible. We regularly work cross functionally and I am not always the original person to submit the ticket when this happens it would be nice to comment or add additional details to the ticket in the...

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

TeamSupport: The Customer Support Solution Built for B2B Help Desks

Ask EasyVista a QuestionContact EasyVistaAsk TeamSupport a QuestionContact TeamSupport
Kate avatar
Kate from G2 Crowd

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