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Compare EasyVista vs Whatfix

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comparison of EasyVista vs. Whatfix
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. Whatfix rates 4.7/5 stars with 37 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
9.0
(Based on 35 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
9.0
(Based on 35 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.4
(Based on 29 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.6
(Based on 29 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
10.0
(Based on 35 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
9.4
(Based on 29 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
9.7
(Based on 34 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
48.6%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
32.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
18.9%
 
Higher Education
14.3%
Computer Software
29.2%
 
Information Technology and Services
9.9%
Information Technology and Services
18.8%
 
Hospital & Health Care
7.7%
Consumer Goods
10.4%
 
Insurance
6.6%
Internet
6.3%
 
Government Administration
5.5%
Telecommunications
4.2%
 
Other
56.0%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

G2 Crowd User in Telecommunications

Translation Support and the delta part of the file when changes are done for the English File

Most Helpful Critical Review
Most Helpful Critical Review
Justin M.
Consultant in Information Technology and Services

It has a browser-based User Interface, but it only works on IE. The general user experience is clunky and very tedious to get basic tasks like opening and closing tickets done.

Darko G.
Administrator in Computer Software

Lack of possibility to include external CSS to modify the appearance of some widgets.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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