Compare EasyVista vs Whatfix

See this comparison of EasyVista vs. Whatfix based on data from user reviews. EasyVista rates 3.9/5 stars with 75 reviews. Whatfix rates 4.8/5 stars with 34 reviews. Each product's score is calculated by real-time data from verified user reviews.

Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 73 reviews)
8.9
(Based on 32 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 73 reviews)
9.0
(Based on 32 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 61 reviews)
8.4
(Based on 27 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 64 reviews)
8.6
(Based on 27 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 67 reviews)
10.0
(Based on 32 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 60 reviews)
9.4
(Based on 27 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 69 reviews)
9.7
(Based on 31 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.7%
52.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.7%
29.4%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.7%
17.6%
 
Higher Education
14.6%
Computer Software
31.8%
 
Information Technology and Services
10.1%
Information Technology and Services
18.2%
 
Hospital & Health Care
7.9%
Consumer Goods
9.1%
 
Insurance
6.7%
Internet
6.8%
 
Government Administration
5.6%
Cosmetics
4.5%
 
Other
55.1%
Other
29.5%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Mechelle A.
Administrator in Management Consulting

Super easy program to use, adaptable and easy for anyone to learn. The customer service and support is also wonderful. Whenever I have a question, it is answered quickly and everyone is very friendly.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Defense & Space

The interface is not intuitive. Training is required in order to understand how to move Incidents and Service Requests to the technicians that need them. Search features are poor.

Tony B.
Administrator in Consumer Goods

I never ran into a blocker with Whatfix.

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

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