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Compare EasyVista vs Zoho Desk

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comparison of EasyVista vs. Zoho Desk
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. Zoho Desk rates 4.3/5 stars with 710 reviews. Each product's score is calculated by real-time data from verified user reviews.

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EasyVista
Zoho Desk
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EasyVista
EasyVista
3.9
Based on 76 reviews
Zoho Desk
Zoho Desk
4.3
Based on 710 reviews
 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.7
(Based on 652 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
8.6
(Based on 652 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.3
(Based on 520 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.6
(Based on 520 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
8.3
(Based on 586 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
8.6
(Based on 484 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
8.9
(Based on 646 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
72.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
21.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
6.7%
 
Higher Education
14.3%
Information Technology and Services
25.4%
 
Information Technology and Services
9.9%
Computer Software
11.0%
 
Hospital & Health Care
7.7%
Internet
4.5%
 
Insurance
6.6%
Telecommunications
4.1%
 
Government Administration
5.5%
Marketing and Advertising
4.1%
 
Other
56.0%
Other
51.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and it┼Ť truly deserving.Simplicity is at it┼Ť best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Outsourcing/Offshoring

Many of the configurations cannot be applied selectively (e.g. KPI). Support for implmeneting new configuration is not always availabe or useful. In case of major fault we are not alwasy informed

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 No downloads provided.
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