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Compare EasyVista vs Zoho Desk

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comparison of EasyVista vs. Zoho Desk
based on data from user reviews. EasyVista rates 3.9/5 stars with 76 reviews. Zoho Desk rates 4.3/5 stars with 609 reviews. Each product's score is calculated by real-time data from verified user reviews.

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EasyVista
EasyVista
3.9
Based on 76 reviews
Zoho Desk
Zoho Desk
4.3
Based on 609 reviews
 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 74 reviews)
8.6
(Based on 558 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 74 reviews)
8.6
(Based on 560 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 62 reviews)
8.3
(Based on 444 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 65 reviews)
8.6
(Based on 446 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.9
(Based on 68 reviews)
8.2
(Based on 507 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 61 reviews)
8.6
(Based on 418 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.9
(Based on 70 reviews)
8.8
(Based on 551 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
7.9%
72.2%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
26.3%
21.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
65.8%
6.7%
 
Higher Education
14.3%
Information Technology and Services
25.9%
 
Information Technology and Services
9.9%
Computer Software
10.5%
 
Hospital & Health Care
7.7%
Marketing and Advertising
4.6%
 
Insurance
6.6%
Internet
4.2%
 
Government Administration
5.5%
Telecommunications
4.2%
 
Other
56.0%
Other
50.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

Garret A.
User in Information Technology and Services

The task distribution system, reports, chat system and client database management are the best things in this application. Excellent multi-channel support and an excellent interface - Integrating the knowledge base into ticket design is really neat! The...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Accounting

Most of it. It is not intuitive at all. Takes way to long to use and run accurate reports.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 No downloads provided.
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Kate from G2 Crowd

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