Compare EasyVista vs Zoho Desk

See this comparison of EasyVista vs. Zoho Desk based on data from user reviews. EasyVista rates 3.9/5 stars with 74 reviews. Zoho Desk rates 4.3/5 stars with 515 reviews. Each product's score is calculated by real-time data from verified user reviews.

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EasyVista
EasyVista
Based on 74 reviews
Zoho Desk
Zoho Desk
Based on 515 reviews
 
FREE
$0 /agent/month
 
PROFESSIONAL
$12 /agent/month
 
ENTERPRISE
$25 /agent/month
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.3
(Based on 72 reviews)
8.6
(Based on 476 reviews)
Ease of UseSee More
Ease of UseSee More
7.1
(Based on 72 reviews)
8.6
(Based on 476 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 60 reviews)
8.3
(Based on 375 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 63 reviews)
8.6
(Based on 378 reviews)
Quality of SupportSee More
Quality of SupportSee More
8.0
(Based on 66 reviews)
8.2
(Based on 427 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
8.3
(Based on 59 reviews)
8.6
(Based on 352 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
7.8
(Based on 68 reviews)
8.8
(Based on 467 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
6.8%
73.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
27.0%
19.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
66.2%
7.1%
 
Higher Education
14.8%
Information Technology and Services
26.3%
 
Information Technology and Services
10.2%
Computer Software
10.9%
 
Hospital & Health Care
8.0%
Marketing and Advertising
4.5%
 
Insurance
6.8%
Internet
4.4%
 
Government Administration
5.7%
Telecommunications
4.1%
 
Other
54.5%
Other
49.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Benoit T.
Administrator

- Easy to configure and personnalize. - Fast deployment cycle on new features (very agile) - Very reliable - Great new front end with Service Apps - Very adaptable to our needs - Does not require any coding or programming knowledge - Very powerfull...

János C.
Administrator in Information Technology and Services

Awesome Software . Nice to see Zoho Desk at the top in G2Crowd prpdocut listing in their own catogery and itś truly deserving.Simplicity is at itś best . The simplicity to configuring the software. Great way of working at the interface. Tracking of the...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Defense & Space

The interface is not intuitive. Training is required in order to understand how to move Incidents and Service Requests to the technicians that need them. Search features are poor.

G2 Crowd User in Computer Software

I absolutely despise the amount of effort required to do a basic filter; the fact that it is super easy to create a new user when an existing user already matches on email (simply by doing things out of order); that you have to click twice to search...

 
 

EasyVista helps 6 million connected users worldwide power a new way of work that frees them from the complexities of IT Service Management.

 No downloads provided.
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Kate from G2 Crowd

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