G2 Crowd gives a real-time look at how dreamforce sponsors and exhibitioners stack up.

Compare Epicflow, Micro Focus PPM, and BMC Remedy

 
Silver
$799 for 15 people from the start
 
Gold
$999 for 15 people from the start
 
Platinum
$1 199 for 15 people from the start
 
Free Trial
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.0
(Based on 9 reviews)
8.4
(Based on 20 reviews)
8.2
(Based on 192 reviews)
Ease of UseSee More
Ease of UseSee More
8.3
(Based on 9 reviews)
7.1
(Based on 21 reviews)
7.3
(Based on 195 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.8
(Based on 6 reviews)
8.0
(Based on 14 reviews)
7.1
(Based on 70 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.2
(Based on 6 reviews)
8.6
(Based on 15 reviews)
7.3
(Based on 69 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.0
(Based on 9 reviews)
7.4
(Based on 17 reviews)
7.6
(Based on 162 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 6 reviews)
8.2
(Based on 14 reviews)
8.0
(Based on 65 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
10.0
(Based on 9 reviews)
7.0
(Based on 21 reviews)
6.2
(Based on 193 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
60.0%
9.5%
3.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
40.0%
28.6%
20.9%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
0.0%
61.9%
75.7%
 
Management Consulting
31.3%
Information Technology and Services
34.6%
Information Technology and Services
34.0%
 
Information Technology and Services
18.8%
Telecommunications
11.5%
Telecommunications
9.2%
 
Education Management
12.5%
Management Consulting
7.7%
Hospital & Health Care
6.1%
 
Maritime
6.3%
Insurance
7.7%
Computer Software
4.6%
 
Mental Health Care
6.3%
Computer Software
3.8%
Higher Education
4.6%
 
Other
25.0%
Other
34.6%
Other
41.6%
Most Helpful Favorable Review
Most Helpful Favorable Review
Scott M.
User in Management Consulting

Truly unifies the efforts of our sales and implementation teams to ensure our prospects' solution evaluations are executed in the least amount of time, decisions are fully informed, and the implementation phase is expeditiously started and successfully...

Peter B.
User in Computer Software

I evaluated and ran a trial of this software a few years ago and it basically was a good tool for large IT shops that need to keep track of all their projects in one central repository.

Greg M.
User in Internet

It's a full-blown, enterprise-grade ITSM suite. For those who are looking to implement ITIL practices, Remedy will help you do so, with modules like asset and configuration management, incident and problem management, change management, and so forth. Done...

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Automotive

In our workforce, PPM is mandatory and required, but nobody likes using it. It's bulky, it's slow, and the UI is not intuitive. Many features are hidden behind screens that are hard to find without proper guidance or training. Recalling timesheets is a pain.

G2 Crowd User in Telecommunications

* Creating reports is very kludgy and not GUI. * To run a query you have to know old school query symbols like <, =, etc. * My company has done a lot of customizations to Remedy and we are currently running many versions of the software- so I feel like...

 
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