Compare Evergage vs IBM Watson Customer Experience Analytics

See this comparison of Evergage vs. IBM Watson Customer Experience Analytics based on data from user reviews. Evergage rates 4.3/5 stars with 83 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 11 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Evergage Platform
 
Evergage Promote Package
 
Evergage Recommend Package
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 82 reviews)
7.6
(Based on 8 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 80 reviews)
8.5
(Based on 8 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.3
(Based on 45 reviews)
8.0
(Based on 6 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.7
(Based on 48 reviews)
8.2
(Based on 5 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 80 reviews)
7.0
(Based on 6 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 47 reviews)
8.5
(Based on 6 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 81 reviews)
10.0
(Based on 8 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
22.9%
9.1%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
54.2%
18.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
22.9%
72.7%
 
Computer Software
18.0%
Food & Beverages
18.8%
 
Retail
13.0%
Retail
12.5%
 
Marketing and Advertising
11.0%
Investment Management
12.5%
 
Internet
10.0%
Banking
12.5%
 
Information Technology and Services
9.0%
Marketing and Advertising
12.5%
 
Other
39.0%
Other
31.3%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

G2 Crowd User in Investment Management

Cloud based platform templates for modelling Integration with differnt CRM.

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Information Technology and Services

Data, Data, Data in cloud will always need scrutiny

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask Evergage a QuestionContact EvergageAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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