Compare Evergage vs IBM Watson Customer Experience Analytics

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comparison of Evergage vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Evergage rates 4.3/5 stars with 92 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 19 reviews. Each product's score is calculated by real-time data from verified user reviews.

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Evergage
IBM Watson Customer Experience Analytics
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Add Product
Evergage
Evergage
4.3
Based on 92 reviews
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 19 reviews
Optimized for quick response
 
Evergage Platform
 
Evergage Promote Package
 
Evergage Recommend Package
 
Free Trial
Free Trial
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Meets RequirementsSee More
Meets RequirementsSee More
8.5
(Based on 90 reviews)
7.9
(Based on 14 reviews)
Ease of UseSee More
Ease of UseSee More
7.2
(Based on 88 reviews)
7.5
(Based on 14 reviews)
Ease of SetupSee More
Ease of SetupSee More
7.4
(Based on 47 reviews)
8.0
(Based on 12 reviews)
Ease of AdminSee More
Ease of AdminSee More
7.8
(Based on 50 reviews)
8.0
(Based on 11 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.2
(Based on 88 reviews)
8.1
(Based on 11 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.3
(Based on 49 reviews)
8.2
(Based on 12 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.2
(Based on 89 reviews)
8.4
(Based on 13 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
20.7%
10.5%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
55.4%
21.1%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
23.9%
68.4%
 
Computer Software
16.2%
Retail
12.5%
 
Retail
11.7%
Food & Beverages
12.5%
 
Marketing and Advertising
9.9%
Banking
12.5%
 
Information Technology and Services
9.9%
Staffing and Recruiting
8.3%
 
Internet
9.0%
Oil & Energy
8.3%
 
Other
43.2%
Other
45.8%
Most Helpful Favorable Review
Most Helpful Favorable Review
G2 Crowd User in Market Research

Evergage fills a space in the analytics market like no other product I've tried. As an analytics expert, I've tried many different products and I really push products to their breaking point because I know javaScript and apache server features and...

G2 Crowd User

The session replay for analysing the customner struggle The metrics to measure the Loss in revenue due to the customer struggle helps enagage the customer to act on it immediately

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Internet

The UI is EXTREMELY hard to use, the tool is overwhelming in it's capabilities and none of it is user intuitive.

G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

Take a look at some of the key features of the Evergage solution, and learn how it helps professionals boost conversion rates and online sales as well as improve visitor engagement and demand generation!

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask Evergage a QuestionContact EvergageAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

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