G2 Crowd Acquires Siftery to Create a New Way to Buy and Manage Software Spend šŸš€

Compare Exponea vs IBM Watson Customer Experience Analytics

See this

comparison of Exponea vs. IBM Watson Customer Experience Analytics
based on data from user reviews. Exponea rates 4.8/5 stars with 124 reviews. IBM Watson Customer Experience Analytics rates 4.2/5 stars with 10 reviews. Each product's score is calculated by real-time data from verified user reviews.

Add Product
Exponea
Optimized for quick response
IBM Watson Customer Experience Analytics
Optimized for quick response
Add Product
Exponea
Exponea
4.8
Based on 124 reviews
Optimized for quick response
IBM Watson Customer Experience Analytics
IBM Watson Customer Experience Analytics
4.2
Based on 10 reviews
Optimized for quick response
 
Ultimate
Up to 10 billion data points
 
Advanced
300M data points
 
Basic
100M data points
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
9.2
(Based on 116 reviews)
7.4
(Based on 7 reviews)
Ease of UseSee More
Ease of UseSee More
8.7
(Based on 117 reviews)
8.5
(Based on 7 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.3
(Based on 52 reviews)
8.2
(Based on 5 reviews)
Ease of Admin
Ease of Admin
8.9
(Based on 54 reviews)
Not enough data available
Quality of SupportSee More
Quality of SupportSee More
9.7
(Based on 115 reviews)
7.3
(Based on 5 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.5
(Based on 53 reviews)
8.8
(Based on 5 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
9.4
(Based on 114 reviews)
10.0
(Based on 7 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
50.0%
10.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
35.5%
20.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
14.5%
70.0%
 
Marketing and Advertising
15.3%
Food & Beverages
20.0%
 
Retail
14.0%
Staffing and Recruiting
13.3%
 
Information Technology and Services
13.4%
Retail
13.3%
 
Telecommunications
8.9%
Marketing and Advertising
13.3%
 
Internet
8.3%
Investment Management
13.3%
 
Other
40.1%
Other
26.7%
Most Helpful Favorable Review
Most Helpful Favorable Review
Marian G.
User in Internet

Easy to understand, versatile, logical improvements. Insightful consultants, happy to help. Better conversion.

Dave H.
Executive Sponsor

Helps to consolidate the key customer experience metrics

Most Helpful Critical Review
Most Helpful Critical Review
G2 Crowd User in Staffing and Recruiting

Nothing I like the product very much and highly recommend

 
 

Exponea Experience Cloud in action:

How to create a free delivery web-layer
How to create a voucher
How to create an "abandoned cart" scenario
Exponea Dashboards

Experience the power of AI in IBM Watson Customer Experience Analytics. Identify and resolve customer experience challenges and behavioral sequences within minutes. Immediately get notified of struggle when it happens so you can quickly take action to improve conversion rates.

Ask Exponea a QuestionContact ExponeaAsk IBM Watson Customer Experience Analytics a QuestionContact IBM Watson Customer Experience Analytics
Kate from G2 Crowd

Need help?

I can help.