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Compare Fonality Unified Communications vs Jive

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comparison of Fonality Unified Communications vs. Jive
based on data from user reviews. Fonality Unified Communications rates 3.5/5 stars with 11 reviews. Jive rates 4.5/5 stars with 414 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
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$19.95
 
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Meets RequirementsSee More
Meets RequirementsSee More
8.2
(Based on 11 reviews)
9.1
(Based on 386 reviews)
Ease of UseSee More
Ease of UseSee More
7.7
(Based on 11 reviews)
9.1
(Based on 389 reviews)
Ease of SetupSee More
Ease of SetupSee More
4.0
(Based on 5 reviews)
8.7
(Based on 308 reviews)
Ease of Admin
Ease of AdminNot enough data available
9.1
(Based on 309 reviews)
Quality of SupportSee More
Quality of SupportSee More
7.8
(Based on 10 reviews)
9.2
(Based on 383 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
6.1
(Based on 5 reviews)
9.4
(Based on 306 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
5.2
(Based on 11 reviews)
8.6
(Based on 387 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
54.5%
80.7%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
18.2%
17.3%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
27.3%
2.0%
 
Computer Software
17.6%
Information Technology and Services
9.0%
 
Internet
11.8%
Marketing and Advertising
7.4%
 
Information Technology and Services
11.8%
Financial Services
7.2%
 
Veterinary
11.8%
Insurance
4.9%
 
Financial Services
11.8%
Hospital & Health Care
4.5%
 
Other
35.3%
Other
67.0%
Most Helpful Favorable Review
Most Helpful Favorable Review
Bill B.
User in Financial Services

I love the ability to use the mouse to move a call seemlessly.

Ayyana B.
User in Health, Wellness and Fitness

Our company has been a JIVE customer for just over a month now. We sought out there services after a bad experience with a competitor. working with JIVE has been a breadth of fresh air! The teem is polite, professional and timely. Whenever I've reached out...

Most Helpful Critical Review
Most Helpful Critical Review
Andrew S.
Administrator in Internet

The calling software is so old. I feel like i am working with a software from 2000's. We could never get the phone tree working. When we tried to get pre-recorded phone tree process set up it was also to big of a file. After a week we gave up.

Miles D.
Administrator

There is a big lack of reporting that as I scale my teams I will need. Agent availability, break time adherence etc... Jive is a very simple telephony solution that is good for a small company, but as we grow, I worry it won't scale well. I have also had a...

 
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