Compare Freshdesk vs HappyFox

See this comparison of Freshdesk vs. HappyFox based on data from user reviews. Freshdesk rates 4.4/5 stars with 1509 reviews. HappyFox rates 4.6/5 stars with 109 reviews. Each product's score is calculated by real-time data from verified user reviews.

 
Sprout
Free for UNLIMITED agents
Mighty
$29 per staff / month
 
Blossom
$19 / agent / month billed annually
Enterprise
$69 per staff / month
 
Garden
$35 / agent / month billed annually
Fantastic
$49 per staff / month
 
Estate
$49 / agent / month billed annually
Enterprise Plus
$89 per staff / month
 
Forest
$89 / agent / month billed annually
 
Free Trial
Free Trial
 $ Get a Quote$ Get a Quote$ Get a Quote$ Get a Quote
Meets RequirementsSee More
Meets RequirementsSee More
8.6
(Based on 1411 reviews)
9.0
(Based on 103 reviews)
Ease of UseSee More
Ease of UseSee More
8.9
(Based on 1421 reviews)
9.4
(Based on 103 reviews)
Ease of SetupSee More
Ease of SetupSee More
8.7
(Based on 1081 reviews)
9.0
(Based on 80 reviews)
Ease of AdminSee More
Ease of AdminSee More
8.8
(Based on 1101 reviews)
9.2
(Based on 79 reviews)
Quality of SupportSee More
Quality of SupportSee More
9.1
(Based on 1371 reviews)
9.3
(Based on 98 reviews)
Ease of Doing Business WithSee More
Ease of Doing Business WithSee More
9.0
(Based on 1050 reviews)
9.4
(Based on 76 reviews)
Product Direction (% positive)See More
Product Direction (% positive)See More
8.9
(Based on 1408 reviews)
9.4
(Based on 105 reviews)
Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
55.8%
46.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
34.5%
37.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.7%
15.6%
 
Information Technology and Services
20.6%
Information Technology and Services
14.3%
 
Computer Software
14.9%
Computer Software
12.3%
 
Internet
6.6%
Higher Education
6.5%
 
E-Learning
4.0%
Education Management
3.9%
 
Education Management
3.7%
Real Estate
3.9%
 
Other
50.1%
Other
59.1%
Most Helpful Favorable Review
Most Helpful Favorable Review
0 lq5wcdyttqermj0lw fvc7fytcycuz0lfxl9cm0pybe6kphaw8v5maw 72pd4xogx5bb4dsurhck
Clyde C.
User in Music

Freshdesk is a big improvement over handling support via email. It keeps responses from customers together and provides good tools for sharing support responsibilities with other agents. The "solutions" section is very helpful to my customers and is easier...

NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Most Helpful Critical Review
Most Helpful Critical Review
0 0updfpqjseyfliipua7ibhnye6fxhfevjem7tgbjo4ofli6yojmib4nyrffex56zea7opkcjelm3p99birgcrfb00lmtp9c0rrgc 6qmelc3p9hqvlfwa szdetsg8qnmiog5j6n060ertfpknudrt
John B.
Administrator in Marketing and Advertising

We been super happy for a year using Freshdesk afterwords everything went south. We started experienced performance issues and stability problems both on Freshphone system and support desk end. Problem was visible regardless of work environment, network or...

0 u ug0h51n1y818lgrtaj0 5mnvv71lhgm1zg0 bawkay2tcccqyali1hsrslkg3asamprxmswzoj
Jared B.
Administrator in Computer Software

Limitation of fields necessary on Contact Groups, Time spent not displaying to customer, due date not displaying to customer, etc.

 
 
No videos provided.
Ask Freshdesk a QuestionContact FreshdeskAsk HappyFox a QuestionContact HappyFox
Kate avatar
Kate from G2 Crowd

Need help?

I can help.